Maurice Bernhard
Smithtown,NY
Summary
Proven leader in IT management, adept at streamlining operations and enhancing cybersecurity at Donaldson Interiors. Skilled in IT strategy alignment and project management, with a knack for fostering cross-functional relationships. Achieved significant productivity improvements by implementing automation tools and driving digital transformation initiatives. Expert in technical support management and department leadership, ensuring optimal IT infrastructure performance and compliance. Insightful Information Technology Manager with 20 years of IT leadership experience including oversight of infrastructure, application support, and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance, and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in requests for proposal development, technology needs assessments and staff training.
Overview
16
16
years of professional experience
Work History
Director of Information Technology
Donaldson Interiors
01.2012 - Current
- Completed virtualization of enterprise, significantly reducing individual servers, and improving hardware utilization by over 70%.Streamlined IT operations by implementing efficient processes and automation tools, leading to reduced downtime and improved productivity.
- I implemented a “job-centric” file system to provide a unified method for locating and identifying individual project-related data.
- Developed a comprehensive IT strategy aligned with business objectives to support organizational growth and drive innovation.
- Managed technology vendor relationships effectively, ensuring timely delivery of products and services while maintaining cost controls.
- Implemented an effective data backup and disaster recovery plan to minimize potential losses due to unforeseen events or security breaches.
- Optimized IT budget allocation by identifying cost-saving opportunities and reallocating resources towards high-impact projects.
- Established performance metrics for the IT department to monitor progress against objectives, enabling continuous improvement initiatives.
- Oversaw the selection, implementation, and integration of new enterprise software applications that streamlined business processes across multiple departments.
- Championed digital transformation initiatives across the organization by promoting the adoption of new technologies that enhanced operational efficiency.
- Developed cross-functional relationships with other departments to better understand their technology needs and deliver tailored solutions that supported business objectives.
- Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
- Developed, tracked and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
- Performed regular audits and tests of infrastructure and applications.
- Deployed, monitored and maintained system installation, upgrades and network integration.
- Supported implementation of warehouse management system software applications to enable centralized management of tasks.
Senior Account Executive
Ats Consulting
09.2008 - 01.2012
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Education
Information Technology
New York Institute of Technology
Old Westbury, NYSkills
- IT Infrastructure Management
- IT Asset Management
- IT Budgeting
- IT Procurement
- Mobile Technologies
- Network Administration
- Product Lifecycle Management
- Enterprise Architecture
- Information Technology Management
- User Support
Accomplishments
Completed virtualization of enterprise, significantly reducing individual servers, and improving hardware utilization by over 70%.
I implemented a “job-centric” file system to provide a unified method for locating and identifying individual project-related data.
I have implemented digital technology which reduced printing costs by 25% on an annual basis.
Timeline
Director of Information Technology
Donaldson Interiors
01.2012 - Current
Senior Account Executive
Ats Consulting
09.2008 - 01.2012
Information Technology
New York Institute of Technology