Guest Service Representative
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed, maintained and organized inventory and storage of sports equipment.
- Worked closely with management on everyday operations of sports facility, sat in on business meeting to organize notes.
- Assisted with sports registration duties.
- Customer service assistance with general office and administrative support.
- Organized and maintained on-site set-up of fields, and maintain cleanliness of facility until close.
- Supervised site, reported issues and escalated those that required further assistance.