Maurice Fitzgerald

February 2016 – February 2017 – Cook.

February 2017 – September 2017 – Shift Leader

September 2017 – July 2019 – Assistant Manager.

July 2019 – May 2021, General Manager.

May 2021 – present – District Manager.

• As an assistant and general manager, all duties were to oversee employees in one location with approximately 20 to 30 employees.
• As district manager, responsibilities include overseeing operations across five locations, ensuring key performance indicators are consistently met, and driving operational excellence and customer satisfaction.
• Implemented rigorous food safety protocols, leading to a marked improvement in compliance ratings. Analyzed financial data to optimize the cost of goods and labor expenses, achieving substantial improvements in budget adherence and profitability.
• Streamlined hiring processes for new employees, reducing onboarding time, and increasing workforce efficiency to meet operational demands.
• Fostered teamwork by mentoring five general managers, enhancing leadership capabilities, and promoting a unified approach to operational challenges.