Summary
Overview
Work History
Education
Skills
Timeline
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Maurice House

Brooklyn,NY

Summary

Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking administration position. Offering excellent communication and good judgment.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work History

Beauty Sales Associate

Target
Brooklyn, NY
10.2015 - Current
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Vaccine Admin

Atlas Research & Development
Manhattan, NY
03.2021 - 12.2021
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interacted with vendors to purchase and set up equipment and services.
  • Liaised between clients and vendors and maintained effective lines of communication.

Restaurant Food Server

Hale And Hearty
Manhattan, NY
06.2016 - 03.2017
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Sales Associate

Forever 21
Brooklyn, NY
05.2011 - 05.2015
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Education

Associate of Arts - Health Information Technology

Borough of Manhattan Community College of The City University of New York
New York, NY
08.2008 - 05.2010

High School Diploma -

Science Skills Center High School
Brooklyn, NY
09.2001 - 06.2005

Skills

    Microsoft applications proficiency

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Timeline

Vaccine Admin

Atlas Research & Development
03.2021 - 12.2021

Restaurant Food Server

Hale And Hearty
06.2016 - 03.2017

Beauty Sales Associate

Target
10.2015 - Current

Sales Associate

Forever 21
05.2011 - 05.2015

Associate of Arts - Health Information Technology

Borough of Manhattan Community College of The City University of New York
08.2008 - 05.2010

High School Diploma -

Science Skills Center High School
09.2001 - 06.2005

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Maurice House