MAURICE OPINYA
Windsor,CT
Summary
Dynamic professional with over 25 years in table games. Expertise in game supervision, customer service, and regulatory compliance. Committed to creating enjoyable gaming experiences while promoting responsible gaming practices.
Overview
33
33
years of professional experience
Work History
Dual Rate Table Games Dealer
MGM Springfield
Springfield, MA
08.2018 - Current
- Dealt and supervised various table games, ensuring compliance with regulations and house rules.
- Assisted players with game rules and strategies to enhance their experience.
- Monitored game progress, maintaining a fair and enjoyable environment for all participants.
- Handled cash transactions accurately and efficiently during gaming operations.
- Collaborated with team members to resolve player disputes and maintain order at tables.
- Participated in ongoing training to improve dealing skills and game knowledge.
- Implemented safety protocols to ensure a secure gaming atmosphere for guests and staff.
- Promoted responsible gaming practices among guests by monitoring behaviors and intervening appropriately when necessary.
Table Games Dealer
Bally's Twin River Casino
Lincoln, RI
03.2016 - 08.2018
- Dealt cards and managed table games, ensuring adherence to casino regulations and procedures.
- Monitored player behavior, maintaining a positive gaming atmosphere and addressing disputes effectively.
- Trained new dealers on game rules, customer service standards, and operational protocols.
- Assisted in managing cash transactions, balancing chips, and handling payouts efficiently.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
Table Games Dealer
Nowergian Cruise Lines
Miami, FL
08.2005 - 10.2015
- Assisted players with placing bets, educating on game rules to increase understanding.
- Monitored game for potential security risk to protect operation and players.
- Maintained a professional and welcoming atmosphere for players with excellent communication skills.
- Answered players questions and resolved disputes to provide excellent customer service.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Enforced game rules to maintain fair paly and avoid disputes.
- Ensured game integrity through strict adherence to gaming policies and procedures.
- Kept track of game outcomes and reported to supervisor for accurate record keeping.
- Handled and shuffled cards and playing pieces to maintain game integrity.
Jokers Wild Casino Nairobi
Cotes Du Rhone Gaming
Nairobi,Kenya
03.1993 - 07.2005
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Science - Sociology
University of Nairobi
Nairobi,KenyaSkills
- Has over 25 years in dealing and supervising the following games
- Roulette
- Black jack
- Carnival games like 3 card Poker,4 card poker,Ultimate Texas Hold Em,Caribbean Stud Poker and Criss Cross Poker
Timeline
Dual Rate Table Games Dealer
MGM Springfield
08.2018 - Current
Table Games Dealer
Bally's Twin River Casino
03.2016 - 08.2018
Table Games Dealer
Nowergian Cruise Lines
08.2005 - 10.2015
Jokers Wild Casino Nairobi
Cotes Du Rhone Gaming
03.1993 - 07.2005
Bachelor of Science - Sociology
University of Nairobi