Maurice Pasquier
Richton Park,IL
Summary
With a proven track record at Northwestern Hospital, I excel in patient data protection and effective project management. Demonstrating empathy and strong communication, I've enhanced patient experiences and streamlined operations. My expertise in policy verification and safety protocols ensures high-quality care and operational efficiency.
Overview
6
6
years of professional experience
Work History
Resource Coordinator
Northwestern Hospital
04.2023 - Current
- Prioritizes, assigns and reviews work; provides feedback to manager regarding staff performance.
- Evaluates assignments, schedules, supplies, equipment and methods, and initiates appropriate action supportive to continued quality improvement.
- Managed inventory of supplies, ensuring availability for team needs.
Patient Service Representative
Northwestern Hospital
02.2022 - 04.2023
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Patient Access Specialist
Northwestern Hospital
02.2021 - 02.2022
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
Transporter
Northwestern Hospital
01.2019 - 02.2021
- Handled sensitive medical equipment carefully during transport, minimizing the risk of damage or loss.
- Ensured patient safety during transport by adhering to proper lifting and handling techniques.
- Provided emotional support to patients during transfer processes, reducing anxiety levels and promoting positive experiences within the hospital setting.
- Demonstrated excellent communication skills while interacting with patients, families, and healthcare team members for optimal service delivery.
Education
High School Diploma -
Waukegan High School- Washington Campus
Waukegan, IL05-2015
Skills
- Policy Verification Skills
- Patient Data Protection Standards
- Safety Protocol Implementation
- Effective Project Management
Timeline
Resource Coordinator
Northwestern Hospital
04.2023 - Current
Patient Service Representative
Northwestern Hospital
02.2022 - 04.2023
Patient Access Specialist
Northwestern Hospital
02.2021 - 02.2022
Transporter
Northwestern Hospital
01.2019 - 02.2021
High School Diploma -
Waukegan High School- Washington Campus
Similar Profiles
Sakshi PatelSakshi Patel
Phlebotomist at Northwestern HospitalPhlebotomist at Northwestern Hospital
Natalia TurnovskayaNatalia Turnovskaya
Medical Scribe at Northwestern HospitalMedical Scribe at Northwestern Hospital
Lyric PaglialongLyric Paglialong
Patient Safety Sitter at Northwestern HospitalPatient Safety Sitter at Northwestern Hospital