Customer Service Associate
Family Dollar
Springfield, MA
01.2022 - 04.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Executes excellent sales floor merchandising and selling.
