Maurice Wallace-grier
Charlotte,NC
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Amazon
Charlotte, NC
11.2025 - 01.2026
- Operated forklifts and pallet jacks to efficiently move products within warehouse environment.
- Received, sorted, and stored incoming inventory following established safety protocols.
- Maintained accurate inventory records using Amazon's warehouse management systems.
- Collaborated with team members to streamline order fulfillment processes, enhancing workflow efficiency.
Operations Supervisor
FedEx Ground
Charlotte, NC
06.2024 - 11.2025
- Supervised daily operations to ensure efficient package handling and timely deliveries.
- Trained and mentored new team members on safety protocols and operational procedures.
- Implemented process improvements that enhanced workflow efficiency within the sorting facility.
- Coordinated with management to address operational challenges and optimize resource allocation.
Associate
Big Air Trampoline Park
Charlotte, NC
03.2025 - 06.2025
- Facilitated guest check-ins and ensured smooth operational flow during peak hours.
- Maintained safety standards by conducting regular equipment inspections and addressing maintenance needs.
- Assisted in training new staff on policies, procedures, and customer service best practices.
- Implemented process improvements that enhanced guest satisfaction and streamlined operations.
Technician
Vanderlande Industries
Charlotte, NC
02.2025 - 05.2025
- Operated and maintained automated material handling systems to ensure optimal performance.
- Diagnosed equipment malfunctions and implemented corrective actions to minimize downtime.
- Collaborated with team members to streamline workflows and enhance operational efficiency.
- Conducted routine inspections and preventive maintenance on machinery to uphold safety standards.
Supervisor
Kids Empire
Woodbridge, New Jersey
06.2022 - 05.2024
- Developed strong customer service skills through daily interactions with customers.
- Trained new employees on basic customer service techniques and procedures.
- Operated cash register to process cash, check and credit transactions.
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
- Sold products to customers by explaining product features and benefits.
- Maintained up-to-date knowledge of organizational policies, procedures, and regulations.
- Answered phone calls from potential customers to direct to appropriate products or departments.
Warehouse Associate
Amazon
Avenel, New Jersey
11.2023 - 01.2024
- Executed inventory assessment tasks by accurately identifying and marking items for removal from designated storage locations.
Food and Beverage Attendant
Topgolf
Edison, New Jersey
06.2022 - 08.2022
- Restocked food and beverage items throughout the shift.
- Resourcefully solved customer complaints in a professional manner by offering solutions or alternatives.
- Demonstrated ability to provide exceptional customer service in a fast-paced environment.
- Developed knowledge of food and beverage products and services.
Court Monitor
Altitude trampoline park
Woodbridge, New Jersey
03.2022 - 06.2022
Cashier
Burlington
Woodbridge, New Jersey
09.2021 - 01.2022
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Education
High School Diploma -
Academy for urban leadership charter school
Perth amboy, New Jersey06.2023
Skills
- Oversaw cash handling processes, including receipt, disbursement, and reconciliation of funds
- Achieved significant reductions in workplace incidents through proactive safety management and employee engagement Enhanced safety compliance by developing targeted training programs that increased awareness and adherence to safety standards Fostered a culture of safety that contributed to overall operational efficiency
- Assisted in management support by organizing schedules, preparing reports, and streamlining workflows
- Achieved high customer satisfaction ratings through effective resolution of service issues Enhanced team performance by streamlining communication processes Fostered a customer-centric culture that prioritized client needs and expectations
- Analyzed customer feedback and preferences to optimize engagement efforts and improve satisfaction
- Developed and maintained organized systems for tracking time allocation across multiple projects
- Applied proficient computer skills to streamline processes and improve data management
- Achieved high levels of employee readiness by implementing effective training strategies for new hires Enhanced team performance through targeted skill development initiatives Cultivated a positive learning environment that encouraged collaboration and growth
- Designed and maintained a flexible timetable to optimize resource allocation and workflow efficiency
- Implemented effective organizational strategies to manage multiple tasks and deadlines
- Facilitated collaborative problem-solving sessions to drive innovative solutions and improve team performance
- Delivered effective customer assistance through active listening and tailored solutions to meet client needs
Timeline
Warehouse Associate
Amazon
11.2025 - 01.2026
Associate
Big Air Trampoline Park
03.2025 - 06.2025
Technician
Vanderlande Industries
02.2025 - 05.2025
Operations Supervisor
FedEx Ground
06.2024 - 11.2025
Warehouse Associate
Amazon
11.2023 - 01.2024
Supervisor
Kids Empire
06.2022 - 05.2024
Food and Beverage Attendant
Topgolf
06.2022 - 08.2022
Court Monitor
Altitude trampoline park
03.2022 - 06.2022
Cashier
Burlington
09.2021 - 01.2022
High School Diploma -
Academy for urban leadership charter school