Maurici Da luz
Fort Lauderdale
Summary
Experienced in property management support, demonstrating effective tenant communication and prompt response to inquiries. Coordinated maintenance requests and scheduled service appointments, ensuring operational efficiency across multiple properties. Managed lease documentation with attention to detail, maintaining accurate records and inventory of supplies for timely ordering. Provided assistance in property marketing efforts, fostering positive tenant relations through proactive engagement and issue resolution.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Management Assistant
Norwegian Cruise Line
Lawai
07.2023 - 06.2025
- Assisted in tenant communication and responded to inquiries promptly.
- Coordinated property maintenance requests and scheduled service appointments efficiently.
- Managed lease documents and ensured accurate record-keeping for all properties.
- Maintained inventory of supplies and ensured timely ordering of essential items.
- Provided support during property marketing efforts, including online listings and materials.
- Maintained positive relationships with tenants by responding promptly to inquiries and requests.
- Contacted tenants to collect overdue rent or to discuss other important issues.
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
Hotel Manager
Milton resort
Brazil
06.2011 - 06.2021
- Managed daily hotel operations and ensured smooth guest experiences.
- Oversaw staff training and development to enhance service quality.
- Coordinated with vendors to maintain inventory and supplies efficiently.
Education
Bachelor of Hospitality Management - Hospitality Administration And Management
Hospitality
Brazil, IN02-1998
Skills
- Tenant communication
- Lease documentation
- Property maintenance
- Inventory management
- Attention to detail
- Problem solving
- Facility management
- Tenant relations
- Property inspection
- Cleaning procedures
- Staff training
- Maintenance scheduling
- Sanitation standards
- Waste disposal
- Chemical handling
- Pest control
- Washing windows
- Staff evaluations
- Cost reduction strategies
- Cleaning techniques
- Team performance management
- Room occupancy verification
Languages
Spanish
Professional
English
Professional
Português
Native/ Bilingual
Certification
- MMC card valid 2029
- Twick
- Cosmetology
- CNA -Red cross international
- Bartender
- OSHA
- TIPS
Affiliations
- 25 years in palm Beach life
Accomplishments
- Vacation hero card . Best guest service 150 cards in 6 months
- Best cleaning and organizing department.
References
References available upon request.
Timeline
Property Management Assistant
Norwegian Cruise Line
07.2023 - 06.2025
Hotel Manager
Milton resort
06.2011 - 06.2021
Bachelor of Hospitality Management - Hospitality Administration And Management
Hospitality
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