Mauricio A. Herrera
Murchison,TX
Summary
Results-driven and personable professional with proven experience building trust, communicating value, and influencing customer decisions in fast-paced environments. Known for strong phone communication, relationship-building, and persistence. Bilingual in English and Spanish.
Overview
8
8
years of professional experience
Work History
Client Relations & Operations
Sierra Service – Residential Construction & Land Management
01.2018 - Current
- Communicated pricing, project details, and value propositions directly with prospective clients
- Built trust with homeowners by understanding needs and presenting clear recommendations
- Delivered estimates and proposals while addressing questions and concerns
- Managed multiple client conversations simultaneously while meeting deadlines
- Developed long-term client relationships resulting in repeat and referral business
- Took ownership of outcomes by following up and adjusting approach based on feedback
Sales Associate
Blue Moon Gardens
01.2021 - Current
- Engaged customers through conversation to identify needs and recommend appropriate products
- Clearly communicated product value to support confident purchasing decisions
- Built rapport with repeat customers through professional and friendly communication
- Maintained a high standard of customer experience in a fast-paced retail environment
- Demonstrated consistency, reliability, and accountability in daily responsibilities
Education
Bachelor of Science - General Business
The University of Texas at Tyler, Soules College of Business
12.2025
Associate of Arts - Business
Tyler Junior College
05.2023
Skills
- Relationship & Trust Building
- Phone-Based Client Communication
- Persuasive Communication
- Objection Handling
- Goal-Oriented & Competitive Mindset
- Time Management & Follow-Up
- Professional Presence
- Bilingual: English & Spanish
Timeline
Sales Associate
Blue Moon Gardens
01.2021 - Current
Client Relations & Operations
Sierra Service – Residential Construction & Land Management
01.2018 - Current
Bachelor of Science - General Business
The University of Texas at Tyler, Soules College of Business
Associate of Arts - Business
Tyler Junior College
Leadership & Activities
Assistant Treasurer – Kappa Sigma Fraternity, Rho Nu Chapter | Fall 2023 – Fall 2024
- Supported financial tracking, budgeting, and organizational accountability while collaborating with executive leadership.