Mauricio Espinosa Torres
Fort Wayne,IN
Summary
Complex problem-solver with analytical and driven mindset. Experienced in major programming languages, such as C++, C#, Python, HTML, and JavaScript. Fluent in English, Spanish and Japanese, accustomed to working with cross-cultural, global teams. Dedicated to achieving demanding development objectives according to tight schedules. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Designer Shoe Warehouse
09.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Assistant Manager
Combat Ops Entertainment
05.2021 - 09.2022
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Increased sales through effective merchandising strategies and targeted promotions.
Assistant Manager
Shoe Carnival
05.2018 - 05.2021
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Bachelor of Science - Computer And Information Sciences
Indiana Institute of Technology
Fort Wayne, IN12.2024
Skills
Staff Management
Operations Management
Project Management
Object-Oriented Programming
Machine Learning
Software integration
Scripting Languages
Relational databases
Python and C
Programming Languages: Java, C#, Net, Python
Web Development Software
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Japanese
Professional Working
Timeline
Assistant Manager
Designer Shoe Warehouse
09.2022 - Current
Assistant Manager
Combat Ops Entertainment
05.2021 - 09.2022
Assistant Manager
Shoe Carnival
05.2018 - 05.2021
Bachelor of Science - Computer And Information Sciences
Indiana Institute of Technology