Mauricio Gomez
Miami,FL
Summary
Client-focused and results-driven professional with a strong background in luxury hospitality and financial services. Proven ability to drive revenue growth, enhance customer satisfaction, and build long-term client relationships. Skilled in strategic sales, account management, and cross-functional collaboration. Adept in high-touch service environments, with strong communication and operational execution.
Overview
2
2
years of professional experience
Work History
Pool and Beach Experience Supervisor
Feana Hotel Miami Beach
09.2024 - Current
- Delivering unparalleled, anticipatory service to a discerning high-end clientele, curating an unforgettable culinary journey.
- Masterfully managing guest reservations and orchestrating seamless coordination across diverse departments—housekeeping, concierge, and dining—to guarantee an exquisitely luxurious and effortless guest experience.
- Strategically promoting the hotel's exclusive amenities, bespoke packages, and unique offers, skillfully upselling to elevate and enrich each guest's stay.
Loan Sales Specialist
Ascend Funding
02.2023 - 11.2024
- Conducted in-depth financial assessments for businesses, precisely identifying needs and challenges to position Merchant Cash Advances (MCAs) as catalysts for growth and operational excellence.
- Spearheaded robust sales and lead generation initiatives, meticulously building a pipeline of prospective business clients through targeted networking, innovative marketing, and diligent follow-up.
- Artfully presented tailored MCA solutions, emphasizing flexible repayment structures tied to future sales, ensuring clients grasped the full potential and benefits.
- Streamlined the application process, guiding clients through terms and conditions while ensuring a remarkably smooth and efficient approval workflow.
- Cultivated and nurtured enduring client relationships, ensuring supreme satisfaction, promptly addressing inquiries, and proactively offering future funding solutions and additional services.
Education
Web Development Certification -
Coding Dojo
Seattle, WA01.2020
High School Diploma - undefined
Miami Killian Sr High
Miami, FL01.2013
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Pool and Beach Experience Supervisor
Feana Hotel Miami Beach
09.2024 - Current
Loan Sales Specialist
Ascend Funding
02.2023 - 11.2024
High School Diploma - undefined
Miami Killian Sr High
Web Development Certification -
Coding Dojo
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