Mauricio Hermann
Phoenix,USA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Skilled Server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Experienced and reliable Behavior technician. Provides ABA therapy to children with autism.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Lure Fish House
Scottsdale, AZ
02.2023 - 04.2026
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Assisted in training new staff on menu items and service protocols.
Registered Behavior Technician (RBT)
Arizona Institute for Autism
Scottsdale, AZ
02.2025 - 09.2025
- Implemented behavior intervention plans (BIPs) under the supervision of a Board Certified Behavior Analyst (BCBA), resulting in improved behavior and skill acquisition for clients.
- Collected data on client progress during therapy sessions, ensuring accurate measurement of behavioral goals and objectives.
- Supported clients in developing social skills, communication skills, self-help skills, and academic skills as outlined in their treatment plan.
- Maintained regular communication with parents/caregivers regarding progress updates, challenges, and recommendations for home-based interventions.
Registered Behavior Technician (RBT)
Hopebridge
Phoenix, AZ
01.2024 - 09.2024
- Provide ABA therapy to children diagnosed with autism. Helping our children get ready for school full time & teaching them essential life skills.
- I was awarded with the “give hope award”: The give hope award is awarded to someone that brings hope to the kids and their families, also brings happiness to co workers and the workplace.
Education
High School Diploma -
Roseville Area Senior High School
Roseville, MN06-2022
Skills
- Exceptional customer service
- Cash handling
- Guest engagement
- High volume dining
- Service prioritization
- Adaptable and flexible
Certification
- Food Handler Certification
- CPR Certification
- Basic First Aid certificate, Any valid issuer for CA
- RBT Certification
Timeline
Registered Behavior Technician (RBT)
Arizona Institute for Autism
02.2025 - 09.2025
Registered Behavior Technician (RBT)
Hopebridge
01.2024 - 09.2024
Server
Lure Fish House
02.2023 - 04.2026
High School Diploma -
Roseville Area Senior High School