Mauricio Hernandez
Fort Worth,TX
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Diligent [Desired Position] with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Family Dollar
2025.01 - Current
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Supported daily operations by maintaining store cleanliness and organization standards.
- Collaborated with team members to enhance customer service experiences and resolve inquiries.
- Executed cash handling procedures, including processing transactions and balancing registers.
- Contributed to sales promotions by effectively communicating offers to customers and merchandising products appropriately.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored product displays for compliance with company merchandising guidelines.
- Trained new staff on operational procedures and customer engagement techniques.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Implemented loss prevention strategies to minimize shrinkage and enhance store security.
Landscape Worker
Lopez GreenScapes
2023.07 - 2024.10
- Operated various landscaping tools to cultivate and maintain garden beds and lawns.
- Assisted in planning and executing landscape design projects to enhance outdoor aesthetics.
- Implemented efficient planting techniques to improve plant health and growth rates.
- Collaborated with team members on site preparation, including grading and soil amendment tasks.
- Monitored irrigation systems to ensure optimal water distribution across landscaped areas.
- Conducted routine maintenance on equipment to ensure safe and effective operation.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Performed routine maintenance on equipment such as changing oil filters, sharpening blades, or replacing worn parts to ensure optimal performance during projects.
- Collaborated with clients to design visually appealing landscapes that met their aesthetic preferences and functional needs.
Building Maintenance Worker
Oriental
2022.04 - 2023.05
- Conducted routine maintenance checks on building systems to ensure operational efficiency.
- Repaired plumbing fixtures, electrical systems, and HVAC units to uphold safety standards.
- Collaborated with team members to execute preventive maintenance schedules effectively.
- Assisted in the installation of new equipment and fixtures throughout the facility.
- Maintained accurate logs of repairs and maintenance activities for compliance tracking.
- Installed new locks, door handles, and door closers.
- Responded to after-hours maintenance emergencies as needed, providing prompt and effective solutions to minimize impact on tenants.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Improved building safety by conducting regular inspections and addressing potential hazards promptly.
- Maintained cleanliness and organization throughout common areas and facilities, promoting a positive living environment for tenants.
- Handled minor landscaping tasks such as lawn care or snow removal when required to maintain an attractive property appearance.
- Managed inventory of tools, equipment, and supplies necessary for routine maintenance tasks while minimizing waste or excess spending.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Performed minor wall repair, installed drywall, and applied wallpaper.
Cashier
Family Dollar
2021.10 - 2022.03
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accurate cash handling and balancing.
- Assisted customers with inquiries, providing excellent service and product knowledge.
- Maintained merchandise displays, organizing inventory for optimal customer access.
- Collaborated with team members to enhance store operations and maintain cleanliness.
- Implemented promotional displays, contributing to increased customer engagement and sales awareness.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
R.L Paschal High School
3001 Forest Park Blvd, Fort Worth, TX 761102021-05
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Time management
- Workplace safety compliance
- Employee supervision
- Customer service and satisfaction
- Hiring and training
- Multitasking
- Organizational skills
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Assistant Manager
Family Dollar
2025.01 - Current
Landscape Worker
Lopez GreenScapes
2023.07 - 2024.10
Building Maintenance Worker
Oriental
2022.04 - 2023.05
Cashier
Family Dollar
2021.10 - 2022.03
High School Diploma -
R.L Paschal High School