Mauricio Murillo
Elizabeth,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Employee Operations / Scrum Developer
Bloomberg LP
10.2022 - Current
- Automated repetitive tasks through scripting, freeing up valuable time for higher-priority projects.
- Established best practices for secure coding, reducing vulnerability risks within the application.
- Investigated new and emerging software applications to select and implement administrative information systems.
- Developed next generation integration platform for internal applications.
Cadet/PC Support Technician
Geek Squad - Best Buy
05.2022 - 10.2022
- Tested assembly unit operation each day and performed troubleshooting to identify malfunctions.
- Hung enclosures, ran conduits and pulled wires to complete electrical systems installations.
- Communicated with customers to assess and address individual needs, providing timely and quality support
- Offered technical support and troubleshot issues to enhance work productivity.
Advanced Repair Agent/Consultation Agent
Geek Squad - Best Buy
11.2019 - 05.2022
- Arranged maintenance sessions to discover and mend inefficiencies.
- Performed regular upgrades to update systems and improve operability.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Provided customers with troubleshooting, repair and support services
- Assembled, maintained and repaired system hardware.
Education
Associate of Science - Computer Science
Union County College
Cranford, NJ11-2022
Skills
Desktop and laptop installations
Operating system testing
Help desk support
Hardware and software installation
Technical Support
Virus and malware prevention
Technical consulting
Issue Research
Timeline
Employee Operations / Scrum Developer
Bloomberg LP
10.2022 - Current
Cadet/PC Support Technician
Geek Squad - Best Buy
05.2022 - 10.2022
Advanced Repair Agent/Consultation Agent
Geek Squad - Best Buy
11.2019 - 05.2022
Associate of Science - Computer Science
Union County College