Mauricio Ospina

Orange

Summary

Dynamic professional with a proven track record selling, excelling in customer service and training. Detail-oriented and organized, effectively manage timecards and ensure compliance with labor laws. Exceptional communication skills and commitment to process improvement drive successful outcomes in fast-paced environments.

Overview

years of professional experience

Work History

Server / Trainer

Finney's Craft house

07.2022 - Current

Train new employees to provide high-quality service by industry standards.
Assisted customers and performed checking duties, focusing on delivering friendly and courteous service.

Brand Ambassador

Qui Tequila

, CA

10.2025 - 03.2026

Increased brand visibility through participation in promotional events and trade shows.
Cultivated partnerships with vendors to enhance promotional activities.
Maintained product displays to ensure alignment with brand guidelines.

Human Resource Intern

Hope Builders

Anaheim

04.2025 - 07.2025

Onboard and exit 82 interns for the Anaheim School District and public services.
Manage and supervise timecards for all interns in the program. Relay and ensure that supervisors are in compliance with labor laws.
Maintained confidentiality when dealing with sensitive information relating to personnel files or organizational policies.

Cashier/Liquor Store Clerk

Vons Grocery Store

Anaheim, California

05.2021 - 08.2022

Received deliveries from vendors and verified accuracy of order against invoice.
Executed promotional activities such as setting up displays, placing signs, and tagging merchandise for sale or clearance.

Education

Bachelor of Arts - Human Resource Management

California State University of Fullerton

Fullerton, CA

05.2026

Skills

Detail-oriented
Organization
Customer service
Problem resolution

Process improvement
Effective time management
Timecard management
Exceptional communication

Timeline