Summary
Work History
Education
Skills
Timeline
Generic

Mautrice Surles

Pembroke Pines,FL

Summary

Accomplished Patient Financial Services Representative with a proven track record at Jackson Memorial Hospital, adept in HIPAA compliance and customer service. Enhanced patient satisfaction through efficient billing solutions and negotiated flexible payment plans, showcasing strong verbal communication and teamwork. Streamlined processes resulted in improved payment accuracy and collection efficiency.

Work History

Patient Financial Services Representative

Jackson Memorial Hospital
  • Maintained compliance with industry regulations, ensuring proper handling of sensitive patient data during the billing process.
  • Improved patient satisfaction by providing timely and accurate financial information.
  • Negotiated payment arrangements with self-pay patients, offering flexible solutions that aligned with their financial capabilities.
  • Streamlined billing processes for increased efficiency and accuracy in payment collections.

Education

Diploma -

Miami Central Senior High School
Miami, FL
2009

Skills

  • Customer Service
  • HIPAA Compliance
  • Verbal and written communication
  • Teamwork orientation

Timeline

Patient Financial Services Representative

Jackson Memorial Hospital

Diploma -

Miami Central Senior High School
Mautrice Surles