Mavit Ramos
Ennis
Summary
Versatile and dynamic professional with a proven track record in small business operations and customer relations, honed as the Owner of a small business. Excelled in relationship building and strategic planning, significantly enhancing client satisfaction and repeat business.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity. Always eiger to learn new things in order to expand my skills and knowledge in any field given.
Overview
16
16
years of professional experience
Work History
Owner
C.C Construction
03.2018 - 01.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Hairstylist
Ashley's Hair Studio #2
06.2009 - 11.2016
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Assisted in training new stylists, sharing knowledge and ensuring high standards of service.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Maintained regular client list and successfully handled walk-in customers.
Education
Masters in Cosmetology - Cosmetology
Georgia Institute of Cosmetology
Buford, GA05-2009
High School Diploma -
Faith Academy
Buford, GA05-2008
Skills
- Customer relations
- Quick learner
- Small business operations
- Relationship building
- Appointment scheduling
- Verbal and written communication
- Detail-orientated
- Strategic planning
- Business administration
- Records organization and management
- Customer service
- Business leadership
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Owner
C.C Construction
03.2018 - 01.2025
Hairstylist
Ashley's Hair Studio #2
06.2009 - 11.2016
Masters in Cosmetology - Cosmetology
Georgia Institute of Cosmetology
High School Diploma -
Faith Academy
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