Mavy Uriarte
Downey,CA
Summary
Experienced Medical Assistant skilled in managing patient flow and coordinating communication between healthcare providers and patients. Proven ability to maintain accurate medical records while enhancing patient satisfaction through effective scheduling and attentive service.
Overview
30
30
years of professional experience
Work History
Medical Assistant/Receptionist
Elias Ayoub md.
lakewood, California
02.1996 - Current
- Coordinated patient schedules and appointments to optimize daily workflow.
- Facilitated communication between patients and healthcare providers to enhance patient experience.
- Maintained accurate medical records through effective filing, retrieving, scanning, copying, and faxing as requested by physicians and staff.
- Ensured a welcoming environment for patients during visits.
- Greeted patients and visitors, verified patient information, and managed patient flow in the reception area.
- Provided support with front desk duties such as checking in patients, collecting copayments and deductibles, answering phones.
- Set up appointments for physician visits and procedures using calendar software.
- Ensured all necessary paperwork was completed prior to patient visits.
- Verified insurance eligibility and collected copays and deductibles at time of service.
- Answered incoming calls, scheduled appointments, and provided general information to callers.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Education
Medical Assistant Diploma - Medical Assistant
Bryman College
CA02-1996
GED -
South Gate Continuation
South Gate, CA05-1987
Skills
- Patient registration
- Appointment scheduling
- Patient scheduling
- Insurance verification
- Referral verification
- Medical records management
- Front desk operations
- Patient communication
- Patient callbacks
- Attention to detail
- Telephone etiquette
- Customer service
Timeline
Medical Assistant/Receptionist
Elias Ayoub md.
02.1996 - Current
Medical Assistant Diploma - Medical Assistant
Bryman College
GED -
South Gate Continuation