Summary
Work History
Education
Skills
Languages
Timeline
Generic

Mawadah Gasimalla

13000 W 136th ST Overland Park, KS

Summary

Dynamic and results-driven professional with a strong background in customer service and logistics. At Iron Mountain, I enhanced customer satisfaction through timely order fulfillment and optimized supply chain operations. Proven teamwork and problem-solving skills, combined with expertise in cash handling and pharmacy workflow, ensure exceptional service delivery.

Work History

Sales Associate

Jcpennys
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

Target
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Logistics Associate

Iron Mountain
  • Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
  • Reduced order processing time with streamlined packing and shipping processes.
  • Managed supply chain operations, optimizing transportation routes and carrier selection for cost savings.
  • Optimized warehouse layout for maximum space utilization and efficient material handling practices.

Pharmacy Technician

CVS Pharmacy
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Education

Johnson County Community College
Overland Park, KS

Associate In Dental Assisting - Dental Hygiene

Concorde Career College
10.2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

Arabic
Native or Bilingual

Timeline

Sales Associate

Jcpennys

Cashier

Target

Logistics Associate

Iron Mountain

Pharmacy Technician

CVS Pharmacy

Johnson County Community College

Associate In Dental Assisting - Dental Hygiene

Concorde Career College
Mawadah Gasimalla