Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MAÏWOYANG Aimée Tapra

MAÏWOYANG Aimée Tapra

1703 Mount Pisgah Lane Silver Spring,MD

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

1
1
year of professional experience

Work History

CSR

Domino's Pizza
Hyattsville, MD
01.2025 - Current
  • Gathered feedback from customers regarding products and services.
  • Analyzed customer feedback data to identify areas of improvement.
  • Provided customer service support to customers over the phone and by email.
  • Handled customer inquiries and complaints in a timely manner.
  • Managed multiple tasks simultaneously while providing excellent customer service experience.
  • Identified customer needs and provided appropriate solutions.
  • Documented all conversations with customers in CRM software according to company standards.
  • Educated customers on special pricing opportunities and company offerings.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Promoted available products and services to customers during service, account management and order calls.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Contacted customers about potential service upgrades, new services and account changes.

Education

Certificate - CPR

Quality First Career, Inc.
Hyattsville, MD
05-2025

Certificate - CNA

Quality First Career, Inc.
Hyattsville, MD
04-2025

Master of Science - Master Accountiing

ESGIS
Lomé In TOGO
11-2021

Bachelor's in Finance Accounting - Finance Accounting

Aube-Nouvelle of Bobo-Dioulassa in Burkina-Faso
Burkina-Faso
08-2017

High School Diploma - General Studies

Franco-English Commercial Technical High School
Chad -ndjamena
06-2012

Skills

  • Patient care
  • Patient monitoring
  • Patient hygiene assistance
  • Bathing assistance
  • Patient transfers
  • Dressing assistance
  • Basic life support
  • Conflict resolution
  • Infection control practices
  • Maintaining confidentiality
  • Toileting assistance
  • Assisting with personal grooming
  • Compassionate caregiver
  • Patient management

Languages

English
Professional
French
Native/ Bilingual

Timeline

CSR

Domino's Pizza
01.2025 - Current

Certificate - CPR

Quality First Career, Inc.

Certificate - CNA

Quality First Career, Inc.

Master of Science - Master Accountiing

ESGIS

Bachelor's in Finance Accounting - Finance Accounting

Aube-Nouvelle of Bobo-Dioulassa in Burkina-Faso

High School Diploma - General Studies

Franco-English Commercial Technical High School

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