Max Andrews
Powell,OH
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
13
13
years of professional experience
Work History
Store Manager
VGMX The Nerd Emporium
07.2014 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Nurse's Aide
Maxim Healthcare
01.2020 - 02.2022
- Supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Cared for residents in home and delivered high-quality support to meet needs.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Transported patients between rooms and appointments or testing locations.
0811 Cannon Crewman
U.S. Marine Corps
12.2010 - 03.2013
- Enhanced team performance by providing expert instruction on artillery systems and procedures.
- Increased accuracy in target acquisition by conducting thorough pre-firing checks of cannon systems.
- Streamlined communication within the crew by implementing efficient hand signal techniques for operations.
- Ensured timely execution of fire missions with precise coordination and data analysis.
- Maintained optimal equipment readiness through meticulous inspections and routine maintenance tasks.
- Improved overall safety during live-fire exercises by enforcing strict adherence to safety regulations and guidelines.
- Strengthened unit cohesion by actively participating in team-building exercises and fostering camaraderie among crewmembers.
- Assisted in training new crew members, sharing knowledge and expertise to bolster overall proficiency levels.
- Promoted a culture of accountability within the crew, leading by example through personal discipline and high standards of professionalism.
Education
High School Diploma -
Worthington Kilbourne High School
Columbus, OHSkills
- Loss Prevention
- Operations Management
- Supply Ordering
- Shift Scheduling
- Employee Training
- POS Systems
- Store Merchandising
- Retail Inventory Management
- Team Development
- Customer Service Management
- Training and Mentoring
- Store Opening and Closing
Timeline
Nurse's Aide
Maxim Healthcare
01.2020 - 02.2022
Store Manager
VGMX The Nerd Emporium
07.2014 - Current
0811 Cannon Crewman
U.S. Marine Corps
12.2010 - 03.2013
High School Diploma -
Worthington Kilbourne High School