Max Cherenfant
New York,NY
Summary
Inspiring Chief Editor with 17 years of content creation and development oversight delivering relevant and engaging content to readers. Successfully collaborates with stakeholders to accurately present brand in print and online media. Strong writing, communication and computer skills and powerful commitment to creativity and innovation.
Overview
17
17
years of professional experience
Work History
Editor-in-Chief
WAVYPACK Media Group
New York, NY
06.2020 - Current
- Led and managed multiple projects from conceptual stage through to launch.
- Liaised with Managing Editor to supervise daily operations and set production and performance goals.
- Adhered to ethical guidelines and Associated Press standards to promote responsible publication and media practices.
- Supported and encouraged editorial board to provide independent and objective advice, opinions and perspectives to enhance publication.
- Monitor, measure and report effectiveness of communications/channels to internal teams through SEO analytics and other key performance indicators. Improved search engine traffic by 43% and user impressions by 65%
- Developed business relationships in advertising, publishing and retail sector to pursue projects.
- Determined readiness of written pieces, made changes, and approved final versions for publication.
- Developed and maintained pool of expert field sources.
- Established editorial direction and publication policies and procedures and monitored and maintained functional consistency.
T2 Technical Advisor
Apple Inc
New York, NY
10.2019 - Current
- Responsible for maintaining Apple’s core technical support systems for macOS and iOS
- Served as primary point of contact for triaging technical issues.
- Maintained internal MDM systems responsible for implementing local and OTA firmware updates
- Streamlined Core API systems by developing Automation scripts, improving workflow efficiency by 82% while maintaining 100% system and data integrity
- Offered insight into standard methodologies and common obstacles faced by competing companies, based on experiences with past clients and third-party research. Saving over 140 hours of new hire training in hardware, software and services
- Mitigated risk and managed liability by proactively applying latest cybersecurity advisories and best practices to internal operations and product development.
- Developed key new strategies for high-level professional customers in troubleshooting workstations and sever-grade hardware and software.
Managing Editor
The Fresh Committee
Orlando, FL
03.2007 - 05.2019
- Utilized SEO techniques to optimize content for search engine rankings. Improved Google Search Console CPT by 41%
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Checked reference sources to verify dates, facts and statistics.
- Conducted editorial meetings with staff members to collaborate and review proposed publication suggestions.
- Communicated directly with writers to collaboratively assess work and guide editorial improvements.
- Pitched new content strategies and managed asset acquisition.
- Collaborated with writers and graphic designers to develop content schedules and plan workflows.
Information Systems Developer
Regenerative Medical Institute
Birmingham, AL
01.2017 - 04.2019
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Translated technical concepts and information into terms parties could easily comprehend.
- Increased system performance by 42% while initiating system integrity projects focused on updating sites core data structure with direct report to CEO and CTO.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Estimated work hours and tracked progress using Scrum methodology.
- Developed data warehousing solutions between software platforms to execute cohesive data information access.
- Created and enhanced business applications and reports using workflow automation and other technology tools.
T4 Developer/Trainer
Plum Agency/NASA
Cape Canaveral, FL
03.2016 - 04.2019
- Trained and coordinated 25 member team of developers in proprietary libraries and languages
- Created training modules on ARM-based hardware used in rocket propulsion systems
- Collaborated with S-Level engineers to create new trajectory land mapping systems
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Optimized dust, temperature and humidity controls for installed aviation systems. Improving QC standard examinations by 30%
- Verified product success through collaborating with stakeholders and product owners and estimating accurate project deliverability timeframes.
Manager/Trainer
Kaplan University
Orlando, FL
10.2012 - 08.2015
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Presented new methods and mentoring opportunities for JIRA technical support tickets utilizing cross-departmental collaboration and communication
- Provided hardware and software support by using statistical analysis to identify insights and conclusions from complex data
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Monitored Tier 3 Technical support initiatives for Kaplan GMAT, LSAT and USMLE Step 1, Step 2 CS and CK enrollments as well as residency graduate-level online enrollments.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
Education
M.S - Computer Science and Information Architecture
05.2017
Bachelor of Science - Interpersonal Communications And Technology
05.2011
My coursework included the study of human behavioral patterns, persuasion, multimodal literacy's, communication and learning in the era of digital media. Researched human interaction with Computer UX and UI design elements. Studied hardware analysis and the impact of new technologies in current society.
Skills
- HTML, CSS, PHP & JavaScript
- Sketch, Wireframing, UI/UX Design
- Microsoft Office
- User Interface Development
- Story and Content Idea Development
- Apple Certified Mac Technician
- Managing Site-Wide Content
- Interface Design and Implementation
- Website Maintenance
- Structural Editing
- Troubleshooting
- Web Support
Languages
French
Native or Bilingual
Spanish
Full Professional
Italian
Limited Working
Timeline
Editor-in-Chief - WAVYPACK Media Group
06.2020 - Current
T2 Technical Advisor - Apple Inc
10.2019 - Current
Information Systems Developer - Regenerative Medical Institute
01.2017 - 04.2019
T4 Developer/Trainer - Plum Agency/NASA
03.2016 - 04.2019
Manager/Trainer - Kaplan University
10.2012 - 08.2015
Managing Editor - The Fresh Committee
03.2007 - 05.2019
Vanderbilt University - M.S, Computer Science and Information Architecture
Vanderbilt University - Bachelor of Science, Interpersonal Communications And Technology
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