MAX CRUZ
He/Him/His
Houston,TX
Summary
Seeking a work opportunity in the manufacturing/customer care industry to use skills and abilities in manufacturing, community, customer service, and mechanically inclined experience. A strong individual who is highly attentive to people, technology, machinery, and other mechanical or physical trades and provides exceptional customer service. Believes in safety, organization, quality, quantity, teamwork, and loyalty.
Overview
6
6
years of professional experience
Work History
Level 2 Security Officer - Weekends
Andy Frain Security Service
07.2024 - Current
- Responded and assisted in emergency response situations quickly and calmly, ensuring the safety of all civilians.
- Completed comprehensive training programs for continued development in security and risk management strategies.
- Efficiently operated different security console equipment to monitor and control access points to guarded facilities.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Communicated effectively with security team and command post using multiple technological devices.
- Acted as deterrent to prevent criminal actions, reported vandalism and misconduct to command.
- Greeted guests professionally and courteously to cultivate a welcoming and professional atmosphere.
- Ensured overall safety with thorough inspections of facilities and equipment, identifying and addressing vulnerabilities.
- Proven ability to learn quickly and adapt to new situations when managing staff, crowd control, traffic, and potential hazards.
Steering Committee - Community Leadership
The Human Rights Campaign
10.2022 - 12.2024
- (A National Human Rights Non- Profit Organization)
- Took part of promoting educational resources on knowing your rights through multiple digital platforms.
- Recruited members and volunteers to build more supportive networks in the Houston community.
- Set up and kept account for charitable contributions using merch and advertising.
- Set up elegant equality events with professional stage presentation to engage congressional representatives.
- Organized fundraisers and recruited donors and volunteers to create events in collaboration with other human rights organizations.
- Leaded and facilitated member engagement events creating long-term connections with local businesses.
- Advocated and publicly shared resourceful information to support diverse communities in Texas and Washington D.C. for equality.
Election Night Support Staff - Harris County
A1 Personnel
11.2023 - 01.2024
- Completed trainings on the safety and regulations of handling important election equipment.
- Routinely received election judges and workers with professional etiquette and leadership.
- Directed and assisted student staff in the unloading, inspection, and accountability of essential election equipment.
- Verified required equipment by issuing formal receipts to site managers and election judges of Harris county.
- Worked as a team using excellent communication skills with chain of command to upkeep the flow of work.
- Provided support and guidance to new workers in a calm and efficient manner.
- Assembled equipment at different stations properly and scanned barcodes to retake inventory to assess needed procedures.
Volunteer - HISD Assistance Networks
Houston Food Bank
06.2022 - 10.2022
- Bi-weekly quickly prepped and packaged food in parking lots to distribute among 30+ people in the Southwest Houston area.
- Communicated and engaged with locals to provide the proper amount of food and resources to diverse families.
- Directed vehicles in a safe and orderly fashion before loading in consumable goods and supplies.
- Properly disposed of trash and packed up equipment after food drives.
- Proved skills of independent and collaborative work in a team built environment.
Volunteering Summer Program
Bellaire City Library
06.2021 - 10.2021
- Helped guests locate and access reading materials, computer programs, or other extensive digital information.
- Engaged with children (18 and under) in developing creativity through arts and crafts using team building exercises.
- Organized and accounted for book shelves, logs, information, resources, and data.
- Monitored and cleared up reading areas daily to maintain library presentation neat and professional.
Customer Service Cashier
Smoothie King - Richmond
05.2020 - 10.2020
- Cashier duties included welcoming service for guests at the drive-thru, in-store, via-phone, by delivery, or online.
- Provided guests with nutrition and health assistance to help them use the best product fit for their health and fitness goals.
- Prepared and served food/drink products maintaining the workspace neat, safe, clean and organized.
- Attended monthly training for updates on products, merch, and kiosk software.
- Gave professional customer service timely and efficiently by engaging customers in reward programs, feedback surveys, and addressing concerns and requests successfully.
- Collaborated with team and management daily to maintain the best team quality in our environment and service.
Maintenance Worker - Summer Intern
Adams & Associates - Gary Job Corps
04.2019 - 07.2019
- Conducted inspections to ensure compliance with OSHA safety procedures during all maintenance projects
- Safely maintained constant upkeep of the environment by trimming greenery (including shrubs and hedges), weeding, and trash or tree debris collecting daily)
- Performed planting, watering, mulching, and edging of lawns to maintain an ornamental landscape
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Enhanced equipment efficiency with routine maintenance, cleaning, and lubrication tasks.
- Worked well in a team setting, providing support and guidance to others.
Education
Design & Digital Literacy Certification -
AAMA Learning
Houston, TX01-2023
High School Diploma -
Wisdom
Houston, TX01-2022
Machinist NIMS Manufacturing Certification -
Gary Job Corps - Machining
San Marcos, TX01-2018
Welder Training/ Certification -
Gary Job Corps - Welding
San Marcos, TX01-2017
OSHA 10 Certification
Gary Job Corps - Safety
San Marcos, TX 01.2017 - 01.2017
Skills
- Conflict Resolution
- Initiative
- Ambition
- Committment
- Effective Communication
- Integrity
- Team Support
- Mechanical Inclination
- Creative Insight
- Microsoft Office Suite
- Digital Design
Languages
English
Native or Bilingual
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Manufacturing Trades
Digital Media
Traveling
Sports
Charity Work
Community Engagement
Timeline
Level 2 Security Officer - Weekends
Andy Frain Security Service
07.2024 - Current
Election Night Support Staff - Harris County
A1 Personnel
11.2023 - 01.2024
Steering Committee - Community Leadership
The Human Rights Campaign
10.2022 - 12.2024
Volunteer - HISD Assistance Networks
Houston Food Bank
06.2022 - 10.2022
Volunteering Summer Program
Bellaire City Library
06.2021 - 10.2021
Customer Service Cashier
Smoothie King - Richmond
05.2020 - 10.2020
Maintenance Worker - Summer Intern
Adams & Associates - Gary Job Corps
04.2019 - 07.2019
OSHA 10 Certification
Gary Job Corps - Safety
01.2017 - 01.2017
Design & Digital Literacy Certification -
AAMA Learning
High School Diploma -
Wisdom
Machinist NIMS Manufacturing Certification -
Gary Job Corps - Machining
Welder Training/ Certification -
Gary Job Corps - Welding
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