Max DeBaltzo
Reynoldsburg,OH
Summary
Detail-oriented professional with a robust background in business systems analysis. Recognized for exceptional stakeholder engagement and effective training delivery, ready to leverage expertise to support organizational growth and system enhancements.
Overview
10
10
years of professional experience
Work History
Business Systems Analyst
City of Columbus
Columbus, OH
06.2024 - Current
- Conducted requirement-gathering sessions with stakeholders to identify opportunities for system enhancements.
- Trained business personnel in use of systems.
- Developed documentation for system specifications and user guides.
- Conducted training sessions for end-users on new software systems and processes.
- Assisted in troubleshooting system issues to ensure minimal disruption to operations.
- Conducted data analysis to support decision-making processes within departments.
- Created process flow diagrams to visualize current operations and propose optimizations.
Event Specialist
Sporcle
Columbus, OH
07.2023 - 09.2024
- Coordinated logistics for events, ensuring seamless operations from start to finish.
- Analyzed post-event feedback to improve future event strategies and execution.
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Interfaced with clients to understand event objectives.
Implementation Consultant
Fast Enterprises
Helsinki, Finland
08.2016 - 07.2023
- Led implementation of software solutions for government clients, ensuring seamless project delivery and adherence to timelines.
- Collaborated with cross-functional teams to gather requirements and customize applications according to client specifications.
- Developed training materials and conducted workshops to enhance user adoption of new systems among stakeholders.
- Analyzed client workflows, identifying areas for process improvement and recommending tailored software enhancements.
- Mentored junior consultants on best practices in system configuration and client engagement strategies for successful implementations.
- Developed strong relationships with clients, fostering trust and long-term partnerships through professionalism and expertise.
Education
Bachelor of Science - Computer Science
Brigham Young University
Provo, UT06-2016
Skills
- Requirements gathering
- Workflow Analysis
- Project Management
- Process documentation
- Software development life cycle
- Stakeholder relations
- SQL proficiency
- Innovation and creativity in solutions
- Teamwork and collaboration
- Planning and organization
- Event planning experience
- Detail-oriented mindset
Languages
Swedish
Professional Working
Interests
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Yoga
- Regularly practice mindfulness and meditation for overall wellness
- Blockchain Technology and Cryptocurrency
Timeline
Business Systems Analyst
City of Columbus
06.2024 - Current
Event Specialist
Sporcle
07.2023 - 09.2024
Implementation Consultant
Fast Enterprises
08.2016 - 07.2023
Bachelor of Science - Computer Science
Brigham Young University