Max DeDera-Ferrari
Boise,ID
Summary
Hardworking and reliable Front End Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and attention to individual needs. Knowledgeable about product merchandising, and payment processing. Dedicated and dependable relationship-builder with excellent team building skills and superior work ethic.
Overview
1
1
year of professional experience
Work History
Cashier
Home Depot
06.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
High School Diploma -
Mountain View High School
Meridian, ID05.2023
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Problem-Solving
- Customer Assistance
- Honest and Dependable
- Active Listening
- Cooperative Attitude
- Creative Thinking
- Relationship Building
- Merchandise Restocking
Accomplishments
- Achieved the Homer Award through superior customer service
- Received employee of the month award
Timeline
Cashier
Home Depot
06.2023 - 03.2024
High School Diploma -
Mountain View High School