Summary
Overview
Work History
Education
Skills
Timeline
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Max Frechette

West Palm Beach

Summary

Dynamic professional with a strong work ethic and proven customer service skills, honed at Meat Market. Successfully enhanced guest satisfaction through efficient food delivery and teamwork. Quick learner adept at problem-solving, fostering relationships, and supporting staff, consistently achieving high ratings and positive feedback in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Food Runner

Meat Market
Palm Beach, FL
11.2025 - 07.2026
  • Delivered food orders promptly to ensure guest satisfaction
  • Coordinated with kitchen staff to streamline order delivery
  • Assisted in maintaining cleanliness of dining areas and service stations
  • Communicated effectively with servers and bartenders to enhance service efficiency
  • Monitored inventory levels of food supplies for timely replenishment
  • Supported training of new staff on operational procedures and service standards
  • Enhanced customer experience through attentive service and prompt responses to requests
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Greeted customers and provided outstanding customer service.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
  • Maintained cleanliness and organization in dining area, contributing to inviting environment.
  • Assisted in training new food runners, improving team efficiency and service quality.

Dasher

DoorDash
Palm Beach Gardens, FL
01.2020 - 11.2025
  • Oversaw food delivery operations to guarantee timely service.
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Navigated efficiently through various delivery routes for expedited service.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Enhanced communication with customers through proactive updates on order status.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Maintained excellent ratings by consistently delivering orders in a professional manner.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.

Co-Owner

Nautilus Yacht Detailing
North Palm Beach, FL
07.2024 - 06.2025
  • Directed daily operations to ensure high-quality yacht detailing services.
  • Developed and implemented customer acquisition strategies to expand client base.
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Developed a strong company culture, fostering teamwork and collaboration among staff members.
  • Interacted well with customers to build connections and nurture relationships.

Vice President

Family Office Networks
Palm Beach, FL
02.2019 - 06.2019

• Orchestrated introductions between companies seeking capital and high-net-worth individuals and family offices through strategic emails, in-person meetings, and networking events.

• Built and cultivated relationships to enhance collaboration and drive project success.

Security

Pawn Shop (Clematis Social)
West Palm Beach, FL
04.2018 - 01.2019
  • Ensured security and safety at the entrance by coordinating with security teams and enforcing strict access control measures.

Lead Barback

Meat Market
Palm Beach, FL
09.2016 - 10.2018
  • Assisted bartenders with drink preparation, improving service speed and customer satisfaction.
  • Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
  • Cultivated loyal clientele through friendly interactions and attentive service, fostering strong relationships with patrons.
  • Elevated overall guest experience through keen observation of patron preferences, anticipating needs before they arose.
  • Enhanced customer satisfaction by efficiently preparing and stocking bar with necessary supplies.
  • Managed high-volume situations effectively, maintaining composure under pressure and ensuring customer satisfaction at all times.

Education

Business

Palm Beach State College
Palm Beach Gardens, FL

William T Dwyer High School
Palm Beach Gardens, FL

Skills

Quick learner

Teamwork and collaboration

Strong work ethic

Customer service

Problem-solving

Relationship building

Server support

Timeline

Food Runner

Meat Market
11.2025 - 07.2026

Co-Owner

Nautilus Yacht Detailing
07.2024 - 06.2025

Dasher

DoorDash
01.2020 - 11.2025

Vice President

Family Office Networks
02.2019 - 06.2019

Security

Pawn Shop (Clematis Social)
04.2018 - 01.2019

Lead Barback

Meat Market
09.2016 - 10.2018

Business

Palm Beach State College

William T Dwyer High School
Max Frechette