Max Herrera

• Responded to internet inquiries and phone calls in timely matter.
• Increased online sales by implementing effective marketing strategies and optimizing website content.
• Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
• Provided superior and individualized customer service.

• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Provided sales and customer service assistance to walk-in traffic
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Effectively demonstrated and show cased our new inventory homes to potential clients. Worked inside our model home and build a great rapport with realtors to generate business. Negotiate purchase price of our homes and provide superior customer service to clients thru out the entire home purchasing process. Most importantly, assist our clients picking there dream home.

• Built relationships with customers to increase likelihood of repeat business
• Negotiated and finalized all sales contracts
• Presented all lines of our New and Pre-Own inventory closed all clients effectively on first written numbers
• Sold multiple new units over 100k plus at full sticker pricing consistently with 100% customer satisfaction and provided excellent VIP delivery of the clients luxury vehicle
• Worked on daily leads thru our CRM on a daily basis and had a highly closing ratio.

• Provided excellent customer service in a high pace sales environment
• Daily outbound calling on our daily house generated leads
• Crossed sold both New and Used inventory.

• Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on clients auto requirements
• Maintain daily contact with customers via email,phonecalls, and with daily leads
• Top Producer of the month
• Most cars sold and highest gross for the month
• Maintained a great referral base and follow up.

• Travel nationwide to purchase merchandise for family business
• Maintained a customer data base with referrals and repeated clients made sure they were satisfied with there orders and onetime
• Professional customer service and obtain new business clients and did several negotiations to business clients and did several negotiations to obtain new warehouse line.

• Provided new home sales and refinance on a very high paced environment
• Excelled by providing great customer service and mortgage products to new clients and maintained a high referral base
• Reviewed all credit scored, partial underwriting and requested all corresponding documents to approve loan threw DU
• Achieved Top Producer Award and Million
• Ollar Club Inductee.

• Worked with clients to identify their financial needs and provide mortgage refinance to meet there goals
• Submit daily applications on credit to underwriters to obtain qualifications
• Daily power hour one hour out of the day focus on following up on leads and calling new clients by making calls
• Booked new business with Real Estate
• Gents
• Received Top Producer Award and
• Ompany trip
• Great environment to learn the Mortgage
• Usiness
• This is the company I learned my passion was providing mortgages to families and seeing them very excited and fulfilled.