Max Majano
Los Angeles,CA
Summary
Accomplished Bar Manager skilled in inventory management and staff oversight. Expertise in menu development and health compliance ensures a safe and enjoyable customer experience. Committed to providing genuine hospitality while executing exceptional service. Proficient in crafting specialty cocktails and innovating new menus.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Bartender Shift Manager
La Gondola Restaurant and Bar
Los Angeles, CA
12.2024 - 03.2026
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Oversaw inventory management to maintain stock of spirits and supplies.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Established standards for drink preparation and presentation, ensuring consistent delivery of high-quality drinks across all shifts.
- Created and updated cocktail menu to reflect seasonal ingredients and trends.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Assisted patrons with drink selections and provided exceptional customer service.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Ensured compliance with health and safety regulations in bar operations.
- Ensured compliance with all relevant laws regarding sale and serving of alcoholic beverages.
- Coordinated special events by planning beverage menus that enhanced guest experiences and drove attendance.
- Planned special events such as promotions, happy hours, and live music nights, contributing to increased customer engagement and sales revenue.
- Monitored bar area for cleanliness and organized workspace for optimal efficiency.
- Reviewed stock levels on a regular basis to ensure adequate availability of products for customers' needs.
- Utilized point-of-sale systems to process payments accurately and efficiently.
- Upsold customers from shelf to premium brands to help boost sales.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Supervised cleanliness of guest service areas before, during and after service.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Bar Manager
Pats Restaurant and catering
Los Angeles, CA
01.2014 - 12.2024
- Coordinated bar operations and staff scheduling to ensure seamless high-volume service.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Oversaw inventory management, ordering and tracking supplies to maintain optimal stock levels.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Trained bartenders in drink preparation and customer service techniques.
- Managed bar staff and trained new hires.
- Developed cocktail menu featuring seasonal ingredients and unique flavor profiles.
- Developed signature beverages that enhanced guest experience and fostered patron loyalty.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Reorganized bar stations to streamline service flow.
- Monitored patron alcohol consumption to encourage safety.
- Ensured compliance with health and safety regulations in beverage handling.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Monitored cash intake to reduce discrepancies.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Trained new employees to perform duties.
- Served as host, waiter, and busser at restaurant and catering events.
- Managed service as waiter and bartender during private events to enhance guest experience.
Education
Los Angeles High School
Los Angeles, CASkills
- Drink preparation
- Menu development
- Point-of-sale operation
- Point of sale systems
- Inventory management
- Stock management
- Cash and credit transactions
- Quality assurance
- Health compliance
- Event coordination
- Staff training
- Food service
- Draft system maintenance
- Attention to detail
- Physical endurance
- Highly reliable
- Customer service
Languages
English
Professional
Spanish
Professional
Certification
RBS training
Timeline
Bartender Shift Manager
La Gondola Restaurant and Bar
12.2024 - 03.2026
Bar Manager
Pats Restaurant and catering
01.2014 - 12.2024
Los Angeles High School