Max Morrison
Milford,Ohio
Summary
Knowledgeable Technical Intern with quality-driven and methodical approach to completing daily tasks and solving complex problems. Excellent communication and analytical abilities.
Overview
4
4
years of professional experience
Work History
Budtender
Uplift
Mt.Orab Ohio
05.2023 - 10.2023
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Read industry publications to maintain knowledge on current and future bud trends.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations.
IT Technician Intern / Lead Intern
First Star Logistics
04.2020 - 04.2023
- Maintained and repaired various technologies, including computers, printers, cameras, and sound systems
- Supervised a team of 5 employees, coordinating their tasks and ensuring smooth operations
- Collaborated with cross-functional departments, including marketing, to develop new ideas, initiatives, and services
- Participated in management training programs to further develop leadership skills
- Installed application software and upgrades, virus protection, and drivers.
- Helped department set up equipment for meetings, events and operations.
- Resolved Internet and wireless and wired network access problems.
- Shadowed personnel to learn appropriate methods for solving customer issues and troubleshooting technical problems.
- Supported team needs with research and problem-solving abilities.
Customer Service
Red Robin
07.2019 - 01.2020
- Provided exceptional, by promptly fulfilling food and beverage requests
- Demonstrated in-depth knowledge of the menu to provide recommendations and upsell items
- Ensured cleanliness and organization of tables and dining areas.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Cultivated warm relationships with regular customers.
Education
Associate Degree - Business Management Technology
University of Cincinnati
Cincinnati, Ohio08.2023
High School Diploma -
The Linsly School
Wheeling, WV05.2018
Skills
Technical
- Microsoft Office, Computer Proficiency, Troubleshooting,
- Hardware/Software Maintenance
- Tools: Zoom and other collaboration tools
Soft
- Time Management,
- Work Ethic
- Team Collaboration
Timeline
Budtender
Uplift
05.2023 - 10.2023
IT Technician Intern / Lead Intern
First Star Logistics
04.2020 - 04.2023
Customer Service
Red Robin
07.2019 - 01.2020
Associate Degree - Business Management Technology
University of Cincinnati
High School Diploma -
The Linsly School