Max Nielsen
South Jordan
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities. In my free time i love to keep up with pop culture, fashion, traveling, and staying busy with friends and family!
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
Swig
Draper, UT
11.2025 - Current
- Manage daily inventory to maintain optimal stock levels and reduce shortages.
- Execute opening and closing procedures, ensuring compliance with operational standards.
- Train team members on customer service techniques and product knowledge effectively.
- Coordinate staff schedules to meet service demands during peak business hours.
- Responsible for hiring. interviewing. and keeping the store staffed.
- Mentored and motivated team members to achieve business goals.
Assistant General Manager
Swig
03.2023 - 11.2025
- Traveled out of state to help facilitate new store openings.
- Opening/closing task, cash deposits, and new product launches.
- Supported inventory management by monitoring stock levels and placing orders as needed.
- Trained new employees on operational procedures and customer service expectations.
Barista
Ziggis Coffee
11.2021 - 03.2023
- Made specialty coffee drinks in a quick and efficient matter.
- Opening, closing tasks, and customer service.
- Operated coffee machines and daily cleanings.
Education
High School Diploma -
Herriman High School
Herriman, UT06-2024
Skills
- Great Customer Service
- Outgoing
- Leadership and team building
- Team player
- Sales expertise
Certification
I have a food manager certification from State Food Safety that shows I can successfully manage a food business.
Timeline
General Manager
Swig
11.2025 - Current
Assistant General Manager
Swig
03.2023 - 11.2025
Barista
Ziggis Coffee
11.2021 - 03.2023
High School Diploma -
Herriman High School
Food Manager Certificate from State Food Safety
Food Manager Certificate from State Food Safety