Max Oser
Huntingburg,IN
Summary
Handled all types of customer service requirements in a very busy work environment at St. Anthony Tire LLC. Effectively handle needs of 50+ customers each day by delivering fast, knowledgeable support. Good relationship-building skills and able to multi-task.
Overview
11
11
years of professional experience
Work History
Service Writer/Sales Associate
St Anthony Tire
07.2022 - 10.2024
- Took customer calls that requested work done to their vehicle. While getting all the information to get them scheduled for the repair or service job.
- Worked with the mechanic to get the repairs needed and time estimates.
- Produced accurate customer estimates.
- Logged work orders and change orders into database to track job status.
- Contacted customers when the job was completed.
- Took customer calls ( and walk-ins) for tire sales/estimates.
- Ordered tires if they were not in stock.
- Sold Echo products and parts.
- Knowledgeable on selling UTV/ATV parts
Warehouse Manager
Hopf Outdoor Power
05.2013 - 07.2022
- Transferred product from main warehouse to the warehouse I was in charge of.
- Pulled all necessary parts for a job.
- Tagged in all equipment and put in warehouse locations.
- As items were sold, I produced work orders and scheduled the jobs for the employees.
- Created warranty claims to be processed.
- Worked in the service department when requested.
- Unloaded parts trucks for the main warehouse when requested.
Education
No Degree - General Studies
VUJC
JasperHigh School Diploma -
Southridge High School
Huntingburg, IN05-2011
Skills
- Sales Expertisee
- Professional telephone demeanor
- Order Preparation
- Cost Estimates
- Customer Service
- Processing warranties
- Product and service knowledge
- Appointment Scheduling
- Work order processing
- Computer Skills
Timeline
Service Writer/Sales Associate
St Anthony Tire
07.2022 - 10.2024
Warehouse Manager
Hopf Outdoor Power
05.2013 - 07.2022
No Degree - General Studies
VUJC
High School Diploma -
Southridge High School
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