Highly motivated with extensive experience in customer service and sales. Equipped with leadership skills, team building, and completing all tasks with speed and efficiency, all while maintaining company brand and standards.
Overview
10
10
years of professional experience
Work History
Service and Engagement Team Lead
Target - NE Bakersfield
05.2016 - 07.2026
Led engagement initiatives to enhance team collaboration and customer satisfaction.
Coordinated scheduling and resource allocation to optimize workflow and achieve productivity targets.
Mentored junior team members, fostering skill development and promoting a positive work environment.
Collaborated with other departments to align goals and support overall business objectives.
Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Increased efficiency and team productivity by promoting operational best practices.
Cross-trained and provided backup support for fellow leadership.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.