Summary
Overview
Work History
Education
Skills
Timeline
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Max Wiberg

Clearfield

Summary

Max is a customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

9
9
years of professional experience

Work History

Admissions Representative

San Diego Zoo Safari Park
Escondido
02.2024 - 05.2025
  • Maintained cleanliness of the box office area and ensured it was properly stocked.
  • Verified customer identification when necessary to ensure compliance with age restrictions on certain events.
  • Performed daily opening and closing procedures such as counting money, reconciling tills.

Lead Customer Service Representative

Home Depot Online Contact Center
Ogden
06.2019 - 05.2023
  • Tracked customer issues and worked closely with relevant teams to resolve them quickly.
  • Developed strategies to improve the overall quality of customer experience.
  • Monitored team performance and provided feedback for improvement.
  • Conducted regular staff training sessions on customer service techniques.
  • Participated in cross functional meetings to discuss upcoming initiatives related to customer service.

Server

Abuelo's Restaurant
Oklahoma City
02.2016 - 03.2018
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Upheld high standards of sanitation in accordance with health department regulations.

Education

High School Diploma -

Santa Fe High School
Edmond, OK
05-2015

Skills

  • Customer service
  • Data entry
  • Team building
  • Problem solving
  • Time management
  • Leadership qualities

Timeline

Admissions Representative

San Diego Zoo Safari Park
02.2024 - 05.2025

Lead Customer Service Representative

Home Depot Online Contact Center
06.2019 - 05.2023

Server

Abuelo's Restaurant
02.2016 - 03.2018

High School Diploma -

Santa Fe High School

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