Max Zapata
Spring Lake
Summary
Results-oriented Fulfillment Associate with expertise in inventory and customer relationship management. Proven ability to enhance order accuracy and operational efficiency while ensuring quality control and safety compliance. Skilled in problem-solving within fast-paced environments, driving customer satisfaction through effective order processing. Committed to continuous improvement and delivering memorable experiences for every customer.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Fulfillment Associate
lowes
Howell Township
01.2026 - Current
- Processed customer orders to ensure timely fulfillment and high accuracy.
- Filled orders according to standards, utilizing a standard picking system to maintain quality.
- Operated handheld scanners to track merchandise throughout the fulfillment process.
- Operated warehouse equipment to move and organize inventory effectively.
- Maintained clean and safe work areas in compliance with safety standards.
- Advanced from part-time to full-time within six months due to strong work ethic and dedication.
- Achieved two raises within six months by demonstrating strong performance and dedication.
- In my first 3 weeks, I made a sale of over $5000
- Completed a sale exceeding $20,000 two weeks ago, showcasing effective sales strategies.
Family buisness
Family owned
Jersey City
01.2024 - 12.2025
- Facilitated importation of foreign snacks and goods from Costa Rica, ensuring compliance with regulations.
- Executed daily operations with precision, ensuring tasks were completed on time.
- Collaborated with cross-functional teams to align strategies and drive project outcomes.
- Maintained updated knowledge through continuing education and advanced training
Security Guard
Hackensack
Neptune City
06.2022 - 12.2022
- Monitored multiple CCTV feeds to enhance security surveillance. to closely monitor important areas on grounds.
- Conducted regular patrols, identifying and preventing unauthorized access and incidents.
- Conducted daily security patrols of assigned areas.
- Responded to alarms, emergencies, and disturbances.
- Monitored premises, enhancing safety and security for individuals and property.
- Maintained detailed logs of daily activities, incidents, and safety checks to support incident response.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Administered first aid following training guidelines.
Store Manager
McDonads
wall
12.2017 - 07.2022
- Managed daily operations to ensure seamless store functionality.
- Oversaw inventory management and restocking to maintain product availability.
- Implemented promotional strategies that boosted customer engagement and sales.
- Resolved customer complaints swiftly to promote satisfaction and loyalty.
- Recruited, trained, and supervised new employees to strengthen team performance.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Prepared monthly reports on sales figures, expenses, and profits to inform business decisions.
Education
High School Diploma -
Wall High School
Wall Township, NJ06-2021
Skills
- Order processing
- Inventory management
- Inventory tracking
- Warehouse operations
- Shipment loading
- Trailer loading
- Order accuracy
- Quality control
- Safety compliance
- Customer relationship management
- Basic math
- Problem solving
Languages
Spanish
Professional
English
Professional
French
Professional
Certification
- Forklft driver
- Reach truck Driver
- Order picker
Accomplishments
- Highly praised wrestler by my High School coaches
Timeline
Fulfillment Associate
lowes
01.2026 - Current
Family buisness
Family owned
01.2024 - 12.2025
Security Guard
Hackensack
06.2022 - 12.2022
Store Manager
McDonads
12.2017 - 07.2022
High School Diploma -
Wall High School