Maxel Gonzalez

• More than 14 years of experience responsible for meeting, greeting and directing residents and guests in a high-end residential building with 360 condominium apartments (The Sovereign Apartments)
  • Answering calls professionally and assists callers with directions or instructions for the building
  • Maintain a clean work space
  • Receive and process incoming and outgoing laundry, shipments and/or mail/packages
  • Monitor lobby traffic and alert residents to arriving guests and deliveries
  • Keeping the communal areas tidy and providing a security presence on-site
  • Maintain logbooks for visitors and contractors
  • Observe monitors for suspicious activities
  • 12 years of experience in key track and key link
  • Assist management with request for residents
  • Must look professional and display a positive attitude.

• Responded promptly to all shareholders inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
•Performed administrative duties such as filing paperwork related to concierge service transactions.
• Greeted tenants and answered their inquiries regarding work orders services, amenities
• Taking care of mail and packages deliveries in general (88 Greenwich Apartments)