Summary
Overview
Work History
Education
Skills
Certification
Timeline
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MAXIANE SAINT-HILAIRE

Naples,FL

Summary

Hardworking and motivated Commercial Manager with several years of experience and record of success in food retail. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Admission Specialist

Willough At Naples
05.2023 - 03.2024
  • Assisted applicants with admissions packet and served as point of contact throughout admissions process.
  • Provided exceptional customer service by promptly addressing applicant inquiries and concerns via phone, email, or in-person visits.
  • Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
  • Contributed to increased enrollment numbers through proactive outreach, attending recruitment events, and maintaining relationships with prospective students.

Pharmacy Technician

CVS Pharmacy
02.2021 - 04.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Manager

McDonald’s
07.2018 - 06.2020
  • Established and created training program to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.

Volunteer

Nursing Homes
08.2018 - 05.2020
  • Updated organizational records and reports, including organizing documentation on Patients.
  • Able to work with registered nurses on medical floor by documenting vital signs, passing meds, and dressing wounds.

Education

High School Diploma -

Lorenzo Walker Technical High School

Some College (No Degree) - Licensed Practical Nursing

Lorenzo Walker Technical College
Naples, Fl

Skills

  • Sales Techniques
  • Critical thinking
  • Work ethic
  • Task prioritization
  • Geriatric treatment knowledge
  • Medical records management

Certification

  • Practical Nursing

Timeline

Admission Specialist

Willough At Naples
05.2023 - 03.2024

Pharmacy Technician

CVS Pharmacy
02.2021 - 04.2023

Volunteer

Nursing Homes
08.2018 - 05.2020

Manager

McDonald’s
07.2018 - 06.2020

High School Diploma -

Lorenzo Walker Technical High School

Some College (No Degree) - Licensed Practical Nursing

Lorenzo Walker Technical College
MAXIANE SAINT-HILAIRE