Maximilian Gaetke
Scandia,MN
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional guest service skills. Proven ability to enhance guest experiences through effective problem-solving and collaboration. Skilled in groundskeeping and maintaining a safe environment, ensuring satisfaction and comfort for all visitors.
Overview
3
3
years of professional experience
Work History
Guest Service Camp Host
Peach Beach RV Park
07.2025 - Current
- Enhances guests experience by providing exceptional service and addressing questions or concerns related to improving their stay at the campground.
- Maintains a clean and organized campground ensuring a safe and enjoyable environment for all guests.
Bell Captain
Xanterra Parks & Resorts
06.2023 - 03.2025
- Welcoming guests and assisting with check in's and movement of luggage to rooms,
- Assisted guests with special requests or accommodations, demonstrating exceptional customer service skills.
- Trained new bell staff on proper techniques and protocols while always maintaining consistency in service quality.
- Daily upkeep of lobby and common areas of hotel, including outside grounds.
Driver
Xanterra Parks & Resorts
04.2022 - 06.2023
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company standards.
- Coordinated with teammates to ensure accuracy of delivery.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Education
Automotive Fabrication - Automotive Fabrication
WyoTech
Laramie, WY06-2017
Skills
- Guest service
- Groundskeeping
- Positive attitude
- Strong work ethic
- Collaboration and teamwork
- Attention to detail
- Problem-solving
- Time management
- Multitasking
- Supervisory skills
Timeline
Guest Service Camp Host
Peach Beach RV Park
07.2025 - Current
Bell Captain
Xanterra Parks & Resorts
06.2023 - 03.2025
Driver
Xanterra Parks & Resorts
04.2022 - 06.2023
Automotive Fabrication - Automotive Fabrication
WyoTech
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