Maximilian (Max) Wesp
Harwich,MA
Summary
Dynamic leader with a proven track record in luxury hospitality operations. Expertise in team development and proactive guest relations drives memorable experiences and enhances service standards. Committed to exceeding expectations and fostering a collaborative environment.
Overview
4
4
years of professional experience
Work History
Bell Person
Wequassett Resort and Golf Club
Harwich, Massachusetts
11.2025 - Current
- Executed Forbes Five-Star service standards by managing luggage logistics, valet operations, and guest transportation.
- Proactively anticipated guest needs, delivering personalized, high-touch service to elevate the luxury experience.
- Coordinated cross-functionally to drive seamless arrivals, departures, and exceptional guest satisfaction.
Front of the House
Daily Paper Cape Cod
Hyannis, Massachusetts
03.2022 - Current
- Maintained cleanliness of dining areas and kitchen spaces throughout service shifts.
- Gathered and cleared dirty dishes, utensils, and glassware promptly after use.
- Supported team members during busy periods by managing guest seating and flow.
Lead Recreation Attendant
Wequassett Resort and Golf Club
Harwich, Massachusetts
04.2025 - 10.2025
- Served as lead attendant supporting the director, overseeing day-to-day operations for two resort pools and signature guest events while supervising and developing a 12-member team to exceed Forbes Five-Star standards through high-touch service and proactive issue resolution for VIP guests.
- Drove incremental revenue by upselling premium amenities, including luxury cabanas and curated experiences, while collaborating cross-functionally to deliver seamless, personalized guest experiences.
Recreation Attendant
Wequassett Resort and Golf Club
Harwich, MA
07.2023 - 10.2024
Education
High School Diploma -
Cape Cod Academy
Osterville, MA01-2026
Nauset Regional HS
North Eastham, MASkills
- Luxury Hospitality Operations (Forbes Five-Star)
- Team Leadership & Service Recovery
- VIP / High-Touch Guest Relations
- Revenue Generation & Upselling
- Event Operations & Coordination
- Property Management Systems: ALICE, OPERA
Connect
www.linkedin.com/in/max-wesp
Accomplishments
Anchor Award (Summer 2025) — recognized for exemplary poolside and waterfront service and for serving as a consistent leader and stabilizing presence for the team.
Timeline
Bell Person
Wequassett Resort and Golf Club
11.2025 - Current
Lead Recreation Attendant
Wequassett Resort and Golf Club
04.2025 - 10.2025
Recreation Attendant
Wequassett Resort and Golf Club
07.2023 - 10.2024
Front of the House
Daily Paper Cape Cod
03.2022 - Current
High School Diploma -
Cape Cod Academy
Nauset Regional HS