Maximiliano Ruano
Pharr,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier and Customer Service Rep
Lowe's Home Improvement
07.2022 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Back of House Team Member
Chick-fil-A
04.2022 - 07.2022
- Ensured a safe working environment by adhering to strict sanitation guidelines and promptly addressing any hazards or potential issues.
- Contributed to a positive customer experience by preparing high-quality dishes in a timely manner, following established recipes and presentation standards.
- Assisted in inventory management, regularly checking stock levels and ordering necessary supplies for smooth kitchen operations.
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Developed strong problem-solving skills through adapting quickly to unforeseen challenges or changes within the busy kitchen environment.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Prepared food and drinks while following safe food handling procedures.
Customer Service Representative
Domino's
05.2021 - 02.2022
- In my position I would do customer service, prepare the food, cashier, take in person and over the phone orders, clean the front of store and the kitchen.
Education
No Degree - Information Technology
South Texas College
McAllen, TX05.2024
Skills
- Cleaning Experience
- Customer Service
- Computer Operation
- Leadership
- Bilingual
- Restaurant experience
- Serving Experience
- Food Preparation
- Cash Handling
- Proficient in Microsoft Office Apps
- Returns Processing
- Complex Problem-Solving
- Issue Resolution
- Product Knowledge
- Time Management Skills
- Cash Register Systems
- Kitchen Experience
- Food Service
- Meal Preparation
- Food Production
- Food Safety
- Retail Sales
- ID Verification
Certification
Food Handler Certification
Personal Information
- Age: 21
- Date of Birth: 10/31/02
References
References available upon request.
Timeline
Cashier and Customer Service Rep
Lowe's Home Improvement
07.2022 - Current
Back of House Team Member
Chick-fil-A
04.2022 - 07.2022
Customer Service Representative
Domino's
05.2021 - 02.2022
No Degree - Information Technology
South Texas College
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