Proven leader and entrepreneur with extensive experience in small business operations and relationship building, notably at Socciete Generale Bank and Bolingbrook Taxi and Limousine Co. Expert in enhancing customer relations and driving revenue growth through strategic marketing and client service excellence. Skilled in team oversight and staff hiring, achieving high levels of client retention and operational efficiency. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 40 years of experience. Highly effective and comfortable working with people at all levels in organization.
Hi, I’m
Maximillian Adimora
ROMEOVILLE,IL
Summary
Overview
40
years of professional experience
Work History
Bolingbrook Taxi And Limousine Co
Owner/Manager
06.2002 - 05.2024
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by drivers and team members.
- Trained and motivated drivers and employees to perform daily business functions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Established a positive workplace culture that fostered drivers and employee engagement, collaboration, and loyalty.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Hired trained, and managed a high-performing, accident free drivers and team of employees dedicated to achieving company goals.
- Interacted well with customers to build connections and nurture relationships.
American Limousine Service
Owner/Operator Chauffer
09.2000 - 04.2002
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat customers and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Operated party vehicles, buses and town cars.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Remained up-to-date with flight schedules and monitored delays or cancellations closely to promptly adjust pick-up times as needed.
- Generated increased referrals by consistently exceeding expectations in both service quality and personal presentation standards.
- Facilitated stress-free travel experiences by anticipating client needs and addressing them proactively, such as providing refreshments or adjusting vehicle temperature settings.
- Achieved high levels of client retention through consistent professionalism, discretion, and dedication to quality service.
Societe Generale Bank
Branch Manager
09.1984 - 01.1998
Job overview
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Examined customer loan applications for loan approvals and denials.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Assessed employee performance and developed improvement plans.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Education
Maharishi Dayanand UniversityRohtak India
Bachelor of Commerce from Accounting
06.1984
University Overview
Bishop Shanahan CollegeOrlu Nigeria
High School Diploma
06.1978
University Overview
Skills
- Small business operations
- Relationship Building
- Customer Relations
- Team Oversight
- Marketing
- Staff hiring
- Customer Service
Timeline
Owner/Manager
Bolingbrook Taxi And Limousine Co
06.2002 - 05.2024
Owner/Operator Chauffer
American Limousine Service
09.2000 - 04.2002
Branch Manager
Societe Generale Bank
09.1984 - 01.1998
Maharishi Dayanand University
Bachelor of Commerce from Accounting
Bishop Shanahan College
High School Diploma
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