Max Mora
Orlando
Overview
3
3
years of professional experience
Work History
Attractions Cast Member
Walt Disney World Resort
06.2023 - Current
- Provide first-rate guest service through engaging and informative interactions
- Uphold high standards of show and perform in line with a beloved franchise
- Operate and monitor a high-capacity ride system while adhering to expected safety protocols and hospitality standards
- Collaborate with fellow Cast Members and leadership to ensure the best experience for the guests and cast
Merchandise Cast Member
Walt Disney World Resort
03.2022 - 06.2023
- Handled cash transactions accurately while employing excellent customer service techniques for positive experiences.
- Ensured accurate pricing of items by diligently verifying price tags and making necessary updates as needed.
- Maximized efficiency at checkout stations by mastering point-of-sale systems and handling customer transactions quickly and accurately.
Education
Associate of Arts And Sciences - Communications
California State University, Fullerton
Fullerton, CA05-2023
Skills
- Exceptional communication
- Strong problem solving
- Performance under pressure
- Conflict management
Timeline
Attractions Cast Member
Walt Disney World Resort
06.2023 - Current
Merchandise Cast Member
Walt Disney World Resort
03.2022 - 06.2023
Associate of Arts And Sciences - Communications
California State University, Fullerton
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