Maximus Kuesis
Student
Barrington,IL
Summary
Developed leadership and customer service skills within the office and marine environment, focusing on efficient operations and client satisfaction. Skilled in managing logistics and maintenance, ensuring smooth dockside activities. Leveraging knowledge in finance through academics at the University of Miami, success is a close future.
Overview
2
2
years of professional experience
Work History
Cook County Treasurer Intern
Cook County Treasurer
06.2024 - 07.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.
- Stayed up-to-date on latest industry trends and product offerings, ensuring accurate information delivery during conversations with clients.
Cook County Treasurer Intern
Cook County Treasurer
06.2025 - 08.2025
- Documented and formatted taxes using Microsoft Excel
- Effectively delivered important documents to post office.
- Strategically assisted customer service by completing name and address changes.
- Adapted quickly to new protocols and technology, enhancing customer support processes during peak periods.
Marina Management
Gordy's Marine
05.2026 - 08.2026
- Managed daily operations of marina, ensuring safety and efficiency for all vessels.
- Managed financial aspects of the marina operations such as budgeting, forecasting, invoicing, collections, and expense tracking.
- Assisted in scheduling and coordinating boat club members to correct vessels.
- Supported customer service initiatives, enhancing guest experiences and satisfaction levels.
Surf Instructor
Gordy's Marine
05.2026 - 08.2026
- Instructed students in basic wake surfing techniques and safety protocols.
- Assisted with equipment maintenance and ensured optimal storage standards.
- Organized group lessons, fostering teamwork and communication among students.
- Enhanced wake surf experience by effectively driving the vessel with safety precaution.
Education
BBA - Finance
University of Miami
Miami, FL 05.2001 -
High School Diploma -
Barrington High School
Barrington, IL 05.2001 -
Skills
Complaint Handling
Customer Focus
Assertiveness
Fuel dock management
Slip assignment management
Boat handling expertise
Timeline
Marina Management
Gordy's Marine
05.2026 - 08.2026
Surf Instructor
Gordy's Marine
05.2026 - 08.2026
Cook County Treasurer Intern
Cook County Treasurer
06.2025 - 08.2025
Cook County Treasurer Intern
Cook County Treasurer
06.2024 - 07.2024
BBA - Finance
University of Miami
05.2001 -
High School Diploma -
Barrington High School
05.2001 -