Maxine Gibson
Jackson,MS
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
Lamaya Savage Care LLC
Jackson, MS
08.2011 - Current
- Conducted performance reviews for team members.
- Reviewed completed work to verify consistency, quality, and conformance.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
Education
Bachelor of Science - Information Technology
ITT Technical Institute
Madison, MS08-2011
Skills
- Marketing
- Regulatory compliance
- Schedule preparation
- Business administration
- Skype
- Complex Problem-solving
Certification
- Licensed Realtor
- Loan Originator
- Car Sales Certifications
Timeline
Manager
Lamaya Savage Care LLC
08.2011 - Current
- Licensed Realtor
- Loan Originator
- Car Sales Certifications
Bachelor of Science - Information Technology
ITT Technical Institute