Maxine Patton
20818 Creek River,United States
Summary
Dedicated front-end manager and personal assistant to the owner for over three years of experience with an excellent reputation for resolving problems, organizational skills, and improving customer satisfaction. Detail-oriented personal assistant with a track record of initiative, accuracy, and fluent in Spanish. Highly organized and consistently anticipates the needs of clients. Successful at minimizing hassles and alleviating client concerns by effectively coordinating schedules, planning events, running errands, and handling pet care.
Overview
7
7
years of professional experience
Work History
Assistant Front End Manager/Personal Assistant
I Paw Pet Salon
San Antonio, TX
06.2019 - Current
- Delivered clerical support by efficiently handling wide range of routine, daily errands, and special requirements.
- Interacted with customers by phone, email, or in-person to provide information and schedule appointments.
- Monitored and cared for 24+ dogs on daily basis.
- Hired, managed, and trained staff.
- Coordinated, scheduled, and arranged business meetings and travel calendars.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed staff, pet care, phone screening, shopping, and bill paying.
Customer Service Associate
The Home Depot
Selma, TX
08.2015 - 07.2019
- Provided primary customer support to internal and external customers in fast-paced environment.
- Assisted customers with setting appointments, shipping, and special-order requests, and arranging merchandise pick-up at other locations.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and conflicts.
Education
Bachelor of Science - Psychology
Texas A&M - San Antonio
San Antonio05.2020
Associate of Arts - Liberal Arts And Sciences
Northeast Lakeview College
Universal City, TX05.2017
Skills
- Staff Management
- Business Correspondence
- Organization and Efficiency
- Appointment Management
- Needs Assessment
- Multitasking and Organization
Languages
Spanish
Native or Bilingual
Timeline
Assistant Front End Manager/Personal Assistant
I Paw Pet Salon
06.2019 - Current
Customer Service Associate
The Home Depot
08.2015 - 07.2019
Bachelor of Science - Psychology
Texas A&M - San Antonio
Associate of Arts - Liberal Arts And Sciences
Northeast Lakeview College
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