Maxsianna Leon
Hartsville,SC
Summary
Dynamic Customer Experience Coordinator at TJ Maxx with a proven track record in enhancing customer satisfaction and resolving complaints. Skilled in task prioritization and teamwork, I excel in delivering exceptional service while training new staff. Proficient in analytical problem-solving, I consistently contribute to a positive shopping environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Experience Coordinator
TJ Maxx, TJX Companies
Florence, South Carolina
10.2024 - Current
- Assisted customers with product inquiries and return processes.
- Coordinated customer service training sessions for new team members.
- Resolved customer complaints to enhance overall shopping experience.
- Collaborated with team members to maintain store presentation standards.
- Provided exceptional customer service to ensure customer satisfaction.
Carhop Server
Sonic
Hartsville, South Carolina
07.2019 - 06.2024
- Provided friendly service to enhance customer experience.
- Managed cash transactions and handled customer payments.
- Followed safety and sanitation guidelines during service operations.
- Kept work areas clean and organized throughout shift.
- Assisted other team members when needed during busy times or special events.
Education
High School Diploma -
Hartsville High School
Hartsville, SC05-2022
Skills
- Customer service
- Task prioritization
- Excellent written and verbal communication skills
- Analytical skills
- Computer skills
- Teamwork and collaboration
Certification
Professional Medical Training Center- EKG Technician Program
Timeline
Customer Experience Coordinator
TJ Maxx, TJX Companies
10.2024 - Current
Carhop Server
Sonic
07.2019 - 06.2024
High School Diploma -
Hartsville High School