Summary
Overview
Work History
Education
Skills
Timeline
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Maxwell Farrell

Metairie,LA

Summary

Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution.

Overview

1
1
year of professional experience

Work History

Service Advisor

Matt Bowers Ford
Metairie , Louisiana
04.2024 - Current
  • Greeted customers and addressed their needs, answered any questions they had, and facilitated repairs on their vehicle.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Maintained records of customer interactions and transactions.
  • Assisted with scheduling appointments for service work to be performed on vehicles.
  • Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.

Service Advisor

Matt Bowers Chevy
Metairie, Louisiana
09.2023 - 04.2024
  • Greeted customers and addressed their needs in a professional manner.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Maintained records of customer interactions and transactions.
  • Assisted with scheduling appointments for service work to be performed on vehicles.

Education

Ford Certification - Auto Vehicle

Ford Training
Metairie
09-2024

High School Diploma -

Hahnville High School
Boutte, LA
05-2019

Skills

  • Cost Estimation
  • Computer Skills
  • Technical Support
  • CRM Software
  • Customer Retention
  • Data Entry
  • Service Estimates
  • Service Recommendations
  • Price Quoting
  • Customer Service
  • Listening Skills
  • Warranty Claims Process Management

Timeline

Service Advisor

Matt Bowers Ford
04.2024 - Current

Service Advisor

Matt Bowers Chevy
09.2023 - 04.2024

Ford Certification - Auto Vehicle

Ford Training

High School Diploma -

Hahnville High School

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Maxwell Farrell