Maxwell Hoover
Grain Valley,MO
Summary
A team-driven individual with a successful record of customer service and customer support. Proficient in retail expertise, store setting, and potential customer issues. Positive and friendly with the ability to memorize and learn on the go.
Overview
6
6
years of professional experience
Work History
Sales Associate
Hallmark
Blue Springs, MO
08.2022 - Current
- Provide accurate information about products, prices and services.
- Assist customers with product selection, sizing, and styling.
- Maintain up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Engage customers in friendly, professional dialogue to determine needs.
- Work with fellow sales team members to achieve group targets.
- Assess customer needs to provide assistance and information on product features.
Baseball Umpire
City of Grain Valley
Grain Valley, MO
05.2018 - 09.2020
- Ensured that all players, coaches, and spectators followed the rules of the game.
- Called balls and strikes accurately based on a pitcher's delivery.
- Confirmed with other umpires to ensure consistent calls throughout the game.
- Communicated with team coaches when necessary to maintain good sportsmanship.
- Maintained knowledge of baseball rules and regulations in order to enforce them correctly.
Education
High School Diploma -
Metropolitan Community College - Kansas City
05-2023
Skills
- Excellent customer service
- Strong Communication Skills
- Patience and Tolerance
- Time Management
- Cleaning and sanitizing
- Workplace Safety
- Cash Register Operation
- Payment Processing
- Multitasking
- Problem-solving abilities
- Active Listening
- Professionalism
- Analytical Thinking
- Polite Demeanor
- Team player attitude
Accomplishments
- Deans list
- Member of Phi Beta Kappa Honor Society
Timeline
Sales Associate
Hallmark
08.2022 - Current
Baseball Umpire
City of Grain Valley
05.2018 - 09.2020
High School Diploma -
Metropolitan Community College - Kansas City