Summary
Overview
Work History
Education
Skills
Websites
Certification
Core Competencies
Timeline
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Maxwell Kaminski

Long Beach,CA

Summary

Results-driven Operations Manager with a proven track record of streamlining processes, leading high-performing teams, and implementing systems that boost efficiency and productivity. Skilled in developing standard operating procedures, optimizing workflows, and enhancing employee performance through targeted training and mentorship. Adept at managing cross-functional initiatives, ensuring compliance with organizational standards, and fostering collaborative, high-engagement work cultures. Recognized for building trust with diverse stakeholders and delivering measurable operational improvements in fast-paced, dynamic environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Operations Manager

California Detox
02.2024 - 05.2025
  • - Implemented new SOPs that increased operational efficiency and improved consistency of client service delivery.
  • - Designed and launched staff training programs that reduced onboarding time and increased employee retention.
  • - Collaborated across departments to improve communication and resource allocation.

Operations Team Lead

California Detox
03.2023 - 02.2024
  • - Managed daily operations, scheduling, and logistical coordination for multiple service areas.
  • - Monitored KPIs, identified bottlenecks, and implemented solutions to meet operational targets.

House Manager

Everything in Excellence
06.2022 - 03.2023
  • - Directed day-to-day facility operations, ensuring service quality and regulatory compliance.
  • - Streamlined scheduling and task tracking to improve resource management.

Data Entry Specialist

Inclusion Solutions
06.2011 - 02.2022
  • - Maintained and updated a client database of 500+ records
  • - Produced reports for business decision-making using Salesforce and Excel.
  • Additional Experience: Customer Service Representative, Peer Support Specialist, Assistant Canvass Director, Resident Assistant, Laboratory Assistant, EMT

Education

Biology & Chemistry

Carthage College

High School Diploma - undefined

Skills

  • Microsoft Office Suite
  • Salesforce
  • Excel
  • QuickBooks
  • Java
  • JavaScript
  • CSS3
  • ASL
  • Team leadership
  • Operations management
  • Problem-solving

Certification

  • RADT
  • EMT Certification
  • CPR & First Aid

Core Competencies

  • Operations & Project Management
  • Process Optimization & SOP Development
  • Client Service & Account Coordination
  • Team Leadership & Training
  • Vendor & Partner Relationships
  • Performance Metrics & Reporting
  • Compliance & Quality Assurance
  • Cross-Functional Collaboration

Timeline

Operations Manager

California Detox
02.2024 - 05.2025

Operations Team Lead

California Detox
03.2023 - 02.2024

House Manager

Everything in Excellence
06.2022 - 03.2023

Data Entry Specialist

Inclusion Solutions
06.2011 - 02.2022

High School Diploma - undefined

Biology & Chemistry

Carthage College
Maxwell Kaminski