Maxwell Maederer
Waukesha,WI
Summary
Sales professional guiding customers through product comparisons, pricing conversations, and closing steps in a dealership environment. Leverages inside sales, Salesforce, and customer communication to organize 5+ appointments per week and update 50+ records per week, keeping buyers moving toward a decision. Brings direct sales and financial services exposure to the Senior Sales Consultant direction.
Overview
4
4
Certifications
6
6
years of professional experience
Work History
Sales Representative
Swimming Pool Services Inc.
Waukesha, WI
10.2025 - Current
- Present service options clearly and tailor recommendations to each customer's pool maintenance needs.
- Track sales opportunities and update customer records to keep the pipeline organized.
- Coordinate with service teams to align customer expectations with scheduled work.
- Support customer retention by addressing concerns and following up after service visits.
- Maintain accurate notes on customer preferences, pricing discussions, and follow-up commitments.
- Build customer trust by communicating clearly and setting realistic service expectations.
- Document sales conversations consistently to support smooth handoffs and future follow-up.
- Reinforce a positive customer experience by staying responsive and professional during each interaction.
- Monitor open leads and prioritize outreach based on customer readiness and service timing.
- Handle customer questions and route complex issues to the appropriate team when needed.
Car Salesman
Wilde Honda
Waukesha, WI
04.2020 - 09.2025
- Presented vehicle options and features in a clear, customer-focused way during showroom visits.
- Built rapport with buyers by listening to needs and recommending vehicles aligned with lifestyle and budget.
- Prepared paperwork and sales records accurately to support smooth vehicle delivery and financing handoff.
- Resolved pricing and trade-in concerns calmly to keep negotiations professional and customer centered.
- Tracked leads and appointments in CRM software to maintain organized contact history and timely follow-up.
- Stayed organized across multiple active deals while balancing walk-in traffic and scheduled appointments.
- Applied product knowledge and sales strategy to tailor conversations for first-time and repeat buyers.
- Coordinated with finance and delivery teams to support a smooth handoff from sale to final pickup.
- Maintained updated vehicle knowledge to answer questions about features, trims, and availability accurately.
- Followed up after test drives to address remaining concerns and encourage next-step decisions.
- Documented customer preferences and contact details to support future outreach and repeat business.
- Used Microsoft Excel to organize sales notes, customer details, and daily activity tracking.
- Helped maintain a positive dealership experience by responding promptly to customer concerns and requests.
Project Manager
Active Resource Co.
Menomonee Falls, WI
03.2021 - 06.2023
- Lead crew activities to deliver consistent service and keep daily work moving smoothly.
- Communicate directly with customers to understand needs, resolve concerns, and maintain a positive service experience.
- Apply conflict management skills to handle customer issues calmly and protect service quality.
Roofing Laborer
Semper Fi Exteriors
Mukwonago, WI
11.2020 - 06.2021
- Tore off roofing materials safely and prepared surfaces for the next phase of work.
- Prepared roofs by setting up watertight conditions before shingling began.
- Kept job sites clean and organized to support a professional finish and prevent customer complaints.
- Worked closely with the crew to move materials, stay on task, and keep roofing projects moving.
- Followed roofing procedures carefully to support safe, accurate work across each stage of the job.
Education
High school diploma - undefined
West High School
Waukesha, WI06-2019
Skills
- Sales
- Customer service
- Leadership
- Conflict management
- Microsoft Excel
- Sales strategy
- Management
- Time management
- Customer relationship management
- Retail operations
- Quota management
- Sales coaching
- Performance tracking
- Project scheduling
- Customer escalation handling
Certification
CPR Certification
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Timeline
Sales Representative
Swimming Pool Services Inc.
10.2025 - Current
Project Manager
Active Resource Co.
03.2021 - 06.2023
Roofing Laborer
Semper Fi Exteriors
11.2020 - 06.2021
Car Salesman
Wilde Honda
04.2020 - 09.2025
High school diploma - undefined
West High School